Groove Music not finding local files

Anonymous
2015-07-30T00:06:50+00:00

On my desktop, Groove music is not finding any of my local music files that I have in the folders I have added (mostly my existing iTunes folders).  I've tried resetting the app but still no luck.  Grabbing my OneDrive files with no problem.

Any thoughts?

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-01-07T17:04:55+00:00

    It is easiest to just start over.

    1. The first thing is make sure you are signing in with a Microsoft Account rather than a local account.
    2. Remove your current Groove application by starting PowerShell with administrative privileges and deleting the app using command: get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage
    3. Go to the Windows Store and reinstall the Groove Music app.

    When you first start Groove Music it should automatically start loading your local files.

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  2. Anonymous
    2016-12-28T15:02:30+00:00

    On my desktop, Groove music is not finding any of my local music files that I have in the folders I have added (mostly my existing iTunes folders).  I've tried resetting the app but still no luck.  Grabbing my OneDrive files with no problem.

    Any thoughts?

    ok, the way to fix this problem is simple, just sign out the Microsoft account from the groove music and then the musics will add automatically

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  3. Anonymous
    2015-08-05T14:43:14+00:00

    I give up. The lack of response from Microsoft to this thread shows they are either working on it or don't care. Not sure which? Windows 10 on my Surface 3 is way too unstable; not being able to play music is a key reason to abandon it. I'm back on Windows 8.1. Microsoft, call me when it gets out of beta. You have my number.

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  4. Anonymous
    2015-08-01T22:32:02+00:00

    I keep all my music on a NAS drive and groove music couldn't find it.

    I keep a backup of my music on a portable USB drive. Groove could only find a small portion of the music on the External HD until I shared the music folder with myself and restarted Groove. Now I can see all of my music, but I have to leave my external HD plugged into.

    Anyone had luck getting Groove to recognize a NAS drive?

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  5. Anonymous
    2015-07-31T11:13:17+00:00

    Thanks Carlos.

    Unfortunately, I can't rename my music folder since it's within iTunes, and I still need that to sync my phones. 

    Also, I don't see that option under preferences (Use Windows Indexing).  Is it somewhere other than the settings in the app itself?

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