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Hope someone can help caught a blue screen this morning . I have a ASUS laptop Model g73jw. this is the info from the crash Can Someone Please help
MIke
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/16/2015 10:03:18 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: mikes-pc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-05-16T15:03:18.836807600Z" />
<EventRecordID>419399</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>mikes-pc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffffa800bfafa00</Data>
<Data Name="BugcheckParameter3">0xfffff80000b9a518</Data>
<Data Name="BugcheckParameter4">0xfffffa80105cd3d0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
< /Event>
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mike
Logitech M510 – Do you have the latest drivers?
http://support.logitech.com/product/wireless-mouse-m510#download
Testing to see if the Event 17 warnings stop may take a time judging by the frequency in which they are reported. Otherwise I think all that should be done is to wait and see if another blue screen error occurs. I do not think that reinstalling Windows is justified.
Gerry-
uploaded the requested files like you asked this is in normal mode the computer ran well today no problems at all. This seems to be an inconsistent problem (for the moment) happening at different times (startup,shutdown, etc.). Here is the link thank you for the help
Mike
Mike
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
http://www.nirsoft.net/utils/driverview.html
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.
Please download Speccy and upload a copy of the report it produces to OneDrive. It helps to obtain the report at a time when the system is under pressure and temperatures may be higher than normal:
Gerry-
hope you will still help the computer was running great until last night I have been running it a fair amount with no problem last night I was shutting the computer down and it did not power down as usual so I let it continue to shut down this morning I checked on it and it must have caught a blue screen while trying to shut down I enclosed the latest dump file and I have not reinstalled MacAfee yet. This is the link
Hope you can help
Mike
followed your instructions,reinstalled the driver,
the camera no longer displays upside down . Is there any new instruction?
I will run the computer for a few days and see if it blue screens again and report back
thank you for all of the help you have given me
Mike
