I recently purchased a laptop from Microsoft (2015 Dell XPS 13") that uses the Microsoft Precision Touchpad. There are a few issues I'm having with this touchpad that I've never noticed with other laptops and I'm wondering if anyone else is experiencing these or if there are any fixes. There is a noticeable delay when trying to make slow light movements. My finger can move several millimeters before the cursor responds. It may not sound like much, but if you're trying to make subtle movements in photoshop, or select a specific character anywhere it's very noticeable and difficult to use. The majority of the time when I lift my finger the cursor will jump several pixels, often moving away from the object I'm trying to target. If you use any browser besides IE, two finger scrolling is very choppy and has a similar delay that's experienced in the first issue. There are a few other minor annoyances, like poor palm detection and using two hands (one to move the cursor and one to click with) but the issues above are the biggest annoyances, ordered by most annoying to least. If anyone has any ways to fix these issues or install different drivers, I'd love to hear about them. Thanks!

All I can say is that I DEFINITELY saw a difference in cursor behavior after changing those keys. I'm certain since I've been annoyed with the default behavior for two years! Whether the change was caused by changing the keys, or just coincidental and related to something else, I obviously don't know. Evidence supporting your statement: I've changed the keys back to default values, but the new (better) behavior persists, oddly enough! For better or worse, I can't replicate the original lag I had experienced for so long.

@chuckecheeseli, what behavior differences did you experience with those registry changes? I'd like to compare your observations with how those registry values are actually used in the Windows code base.

I've lost track of this thread, but after a few years of frustration, I've only just now came across this simple registry edit solution that worked for me! XPS 13 9343 Windows 10 Home version 1709 build 16299.125 Copied and pasted from original post by user "thl6118" at http://en.community.dell.com/support-forums/laptop/f/3518/p/19654037/21038442 ###################################### I know that many users find that the touchpad on XPS 13 (Early 2015) is not responsive, has poor scrolling performance etc. and tried to install many different types of 3rd party drivers. I have found a solution that has dramatically improved touchpad performance in Windows 10 (for Dell XPS 13 - 9343). It does not require any Synaptics drivers (trust me, I have manually updated the driver many times from 3rd party websites, the solutions didn't work) This requires registry changes: Run - regedit Navigate to: HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> PrecisionTouchPad Change the "CurtainDismissDistance" and "CurtainDismissTime" to 0 (this will eliminate any lag or delays) Change the "GestureScrollMaxDistance" to your liking (I set it as 40 (hexadecimal value) Restart It works in Windows 10. You may want to create system restore point before doing the above. Cheers

Microsoft provides a options panel for precision touchpads, but Microsoft did not build your touchpad nor the software drivers that control it. I looked up who did build it, and it was built by the Synaptics corporation on behalf of the Dell hardware vendor. Since Dell packaged it, they will provide support for these issues.

Hi, Using a precision touchpad http://windows.microsoft.com/en-us/windows-8/touchpad You need to check with Dell Support, their on-line documentation and drivers, and check in their forums where there will be others using similar models. Check for newer drivers. As OEM Dell is responsible for the proper operation of both the hardware and Windows. Dell Support http://support.dell.com/ Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs Dell Forums http://en.community.dell.com/forums/ Dell PC Diagnostics http://www.dell.com/support/Diagnostics/us/en/19/ Hope this helps. Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Microsoft Precision Touchpad, not very precise

Anonymous

I recently purchased a laptop from Microsoft (2015 Dell XPS 13") that uses the Microsoft Precision Touchpad.

There are a few issues I'm having with this touchpad that I've never noticed with other laptops and I'm wondering if anyone else is experiencing these or if there are any fixes.

There is a noticeable delay when trying to make slow light movements. My finger can move several millimeters before the cursor responds. It may not sound like much, but if you're trying to make subtle movements in photoshop, or select a specific character anywhere it's very noticeable and difficult to use.
The majority of the time when I lift my finger the cursor will jump several pixels, often moving away from the object I'm trying to target.
If you use any browser besides IE, two finger scrolling is very choppy and has a similar delay that's experienced in the first issue.

There are a few other minor annoyances, like poor palm detection and using two hands (one to move the cursor and one to click with) but the issues above are the biggest annoyances, ordered by most annoying to least.

If anyone has any ways to fix these issues or install different drivers, I'd love to hear about them.

Thanks!

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63 answers

Anonymous

2018-01-24T04:15:11+00:00

All I can say is that I DEFINITELY saw a difference in cursor behavior after changing those keys. I'm certain since I've been annoyed with the default behavior for two years! Whether the change was caused by changing the keys, or just coincidental and related to something else, I obviously don't know.

Evidence supporting your statement: I've changed the keys back to default values, but the new (better) behavior persists, oddly enough! For better or worse, I can't replicate the original lag I had experienced for so long.
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Anonymous

2018-01-01T02:51:51+00:00

@chuckecheeseli, what behavior differences did you experience with those registry changes? I'd like to compare your observations with how those registry values are actually used in the Windows code base.
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Anonymous

2017-12-19T05:55:47+00:00
I've lost track of this thread, but after a few years of frustration, I've only just now came across this simple registry edit solution that worked for me!

XPS 13 9343

Windows 10 Home

version 1709

build 16299.125

Copied and pasted from original post by user "thl6118" at http://en.community.dell.com/support-forums/laptop/f/3518/p/19654037/21038442

######################################

I know that many users find that the touchpad on XPS 13 (Early 2015) is not responsive, has poor scrolling performance etc. and tried to install many different types of 3rd party drivers.

I have found a solution that has dramatically improved touchpad performance in Windows 10 (for Dell XPS 13 - 9343).

It does not require any Synaptics drivers (trust me, I have manually updated the driver many times from 3rd party websites, the solutions didn't work)

This requires registry changes:
1. Run - regedit
2. Navigate to: HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> PrecisionTouchPad
3. Change the "CurtainDismissDistance" and "CurtainDismissTime" to 0 (this will eliminate any lag or delays)
4. Change the "GestureScrollMaxDistance" to your liking (I set it as 40 (hexadecimal value)
5. Restart
It works in Windows 10. You may want to create system restore point before doing the above. Cheers
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@CmdrKeene 90,631 Reputation points Volunteer Moderator

2015-03-03T22:08:16+00:00

Microsoft provides a options panel for precision touchpads, but Microsoft did not build your touchpad nor the software drivers that control it. I looked up who did build it, and it was built by the Synaptics corporation on behalf of the Dell hardware vendor. Since Dell packaged it, they will provide support for these issues.
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Anonymous

2015-03-02T22:48:54+00:00

Hi,

Using a precision touchpadhttp://windows.microsoft.com/en-us/windows-8/touchpad

You need to check with Dell Support, their on-line documentation and drivers, and check in

their forums where there will be others using similar models. Check for newer drivers. As OEM

Dell is responsible for the proper operation of both the hardware and Windows.

Dell Support

http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more

http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums

http://en.community.dell.com/forums/

Dell PC Diagnostics

http://www.dell.com/support/Diagnostics/us/en/19/

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
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