New MSN homepage not loading slideshows

Anonymous
2014-10-01T00:11:39+00:00

I am running windows 8 and was converted to the new MSN homepage. The page itself loads just fine. However, for articles that are slideshows, the main images do not show up. I can see the entire article page and even the thumbnails. The main picture screen remains blacked out. I can not click the thumbnails and there are no arrows to advance the show. I do not see that the page is waiting on any items to load. The box for the image loads, just remains blacked out with thumbnails on the bottom of the box.

I have tried open MSN on both IE10 and google chrome. 

As I've said, the page loads correctly, I can even go to the source of the article and view the slideshow on their webpage just fine. 

I have no problems with videos or text articles. I thought maybe it was pop- up blockers, etc. but turned them off and restarted with no luck.

Any ideas why only articles with slideshows do not work?

Windows for home | Other | Apps

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Anonymous
2014-10-01T16:28:09+00:00

Hi,

Thank you for posting your question on Microsoft Community. Sorry to hear that slideshows of MSN Homepage not appearing correctly.

Sometimes websites don't look like you expect them. This might be caused by a compatibility problem between Internet Explorer and the site you're on.

Open the website in Compatibility View. Once you turn on Compatibility View, Internet Explorer will automatically show that site in Compatibility View each time you visit. You can turn it off by removing it from your compatibility list.

Fix site display problems with Compatibility View.

http://windows.microsoft.com/en-US/internet-explorer/use-compatibility-view#ie=ie-10

You can also refer to the following link.

Browser support and best experience for MSN.

https://support2.microsoft.com/kb/2999871/en-au?wa=wsignin1.0

Hope this information helps you. Please do let us know if you need further assistance.

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  1. Anonymous
    2014-10-07T06:59:00+00:00

    Thank you for the sites. I am going to try them because now I think MSN is just messing with me.

    I went back to MSN homepage and now it will no longer let me customize the page. I can't get rid of sports, money, and auto. I had hidden them from the beginning of the new site mess and now I am stuck with them. 

    Tried by both the edit tab and going into the settings cog wheel. What in the world?? Are they trying to loose folks? Don't even care to try and fix it because I am jumping ship.

    The only page I had ever used (since the 90's) has been MSN. Now, I can't stand them. Way to go MSN!!

    Yeah, I tried customizing my page after reading your reply and got the same results as you. Nothing would change. It ticked me off so much I started a whole new thread just to rant about it. I don't think it will do any good, but I told them this New MSN is a miserable failure and they should just scrap it and let us keep My MSN while they go back to the drawing board and design a website that actually works. This mess they've stuck us with is a very unfunny joke.

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  2. Anonymous
    2014-10-11T02:13:04+00:00

    My home page slideshow is working fine but when I click on the picture which take me to Money, Weather or Auto...then the slideshow on those home page won't work just like the original poster said.  I'm using Windows 8.1 and IE 11 64-bit version.  I tried Compatibility View, cleared the browsing history and reinstalled IE11.  nothing works!  I tried it with Firefox and everything works. Did they forget to test it with IE11?  BTW, I have to use Firefox to post this because IE11 wouldn't respond after I clicked Submit.

    Here is your best solution:  Firefox - rocks.

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  3. Anonymous
    2014-10-01T17:15:06+00:00

    For me, it's not an issue with compatibility mode. I have the same problem with Google Chrome.

    I was already in compatibility mode in IE. MSN is on my comp. list already.

    I checked my anti virus security suit for anything that could be stopping the page for displaying correctly, and found nothing.

    I have gone through google chrome settings and didn't find anything obvious. 

    Any other ideas or settings to try?

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  4. Anonymous
    2014-10-01T16:00:32+00:00

    I am running windows 8 and was converted to the new MSN homepage. The page itself loads just fine. However, for articles that are slideshows, the main images do not show up. I can see the entire article page and even the thumbnails. The main picture screen remains blacked out. I can not click the thumbnails and there are no arrows to advance the show. I do not see that the page is waiting on any items to load. The box for the image loads, just remains blacked out with thumbnails on the bottom of the box.

    I have tried open MSN on both IE10 and google chrome. 

    As I've said, the page loads correctly, I can even go to the source of the article and view the slideshow on their webpage just fine. 

    I have no problems with videos or text articles. I thought maybe it was pop- up blockers, etc. but turned them off and restarted with no luck.

    Any ideas why only articles with slideshows do not work?

    I have the same problem. I am using IE_11

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