"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS."

Anonymous
2014-09-30T21:42:02+00:00

Hi,

Keep getting the above error in the system log and chkdsk keeps running on startup and never repairs anything.  Thought it was an issue with system protect, so removed it form both drives and applied it again, but it did not fix the issue.  I'm out of ideas.

Details of the error below...

Log Name:      System

Source:        Ntfs

Date:          30/09/2014 20:31:26

Event ID:      55

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      NC-DESKTOP

Description:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">55</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-30T19:31:26.424211000Z" />

    <EventRecordID>353031</EventRecordID>

    <Channel>System</Channel>

    <Computer>NC-DESKTOP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>OS</Data>

    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B676020000004100</Binary>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Files, folders, and storage

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Answer accepted by question author
Anonymous
2014-12-14T19:03:44+00:00

You can download copies of Windows 7 from here:

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

This is the particular link you need. Windows 7 Ultimate x64 SP1 U (media refresh):

http://msft.digitalrivercontent.net/win/X17-59465.iso

The link is for an English (USA) language copy. Say if you need a different language version.

You will need first to create a new partition (call it J partition) taking 50gb disk space from your C partition. I suggest you use Easeus Partition Master (freeware) to resize your C partition and create J partition.

http://www.partition-tool.com/personal.htm

The first step is to reduce the size of C by 50gb to create unallocated space after C of 50gb. This enables you to create your new partition in the unallocated space. When you have done the above apply the changes.

This page from the Easeus web site explains visually how to reduce the size of your C partition:

http://www.partition-tool.com/easeus-partition-manager/help/resizing-and-moving-partition.htm

This page from the Easeus web site explains visually how to create your new 50 gb J partition:

http://www.partition-tool.com/easeus-partition-manager/help/creating-partitions.htm

When the new partition has been created, you can download and run set up from within J partition to repair your existing Windows installation. It doesn’t work if you try to run set up from your C partition. The alternative is to burn a DVD. The instructions to follow are at 4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

http://www.sevenforums.com/tutorials/3413-repair-install.html

Once you have completed the instructions in Step 4 you move to Step 7 and then work down the list. The process takes several hours so if you choose to try it make sure you set aside sufficient time to complete the Upgrade. When it has completed you will need to activate and then run Windows Update to bring the system completely up to date. To safeguard against something going wrong I recommend you create a system image using Windows BackUp and Restore before you start.

You should also back up your data files to external media before starting on the In Place Upgrade.

An In Place Upgrade leaves all your installed programmes, settings and data files undisturbed. This has considerable advantages over a restore to factory settings, where everything has to be rebuilt from scratch. The only things you will need to do are to activate Windows 7 using your product key and reinstall all windows updates post the Windows 7 SP1 update. When you have finished you can leave J partition as it is or delete the partition and return the space to C partition.

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  1. Anonymous
    2014-10-05T07:55:54+00:00

    Fault update.

    Error occurs every hour ONLY if the PC is idle. If I use it has normal, the frequency of the error increases and happens at random times.

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  2. Anonymous
    2014-10-02T20:44:21+00:00

    Some more information about the fault.

    My PC is running fine, the only issues I'm experiencing are the errors in the log and the chkdsk running on start up. When chkdsk runs, it never finds any errors.

    One further thing, the error in the log appears every hour at the same minute.  The time it happens seems to be related to when I turn the PC on as it doesn't happen at the same time each day.

    Things I've already tried to fix the issue:

    1. Running chkdsk with various command line parameters
    2. Booting from the recovery DVD and doing a boot repair
    3. Turning off System Protection on the SSD rebooting and turning it on again
    4. Running the SSD Utility program to check the health of drive (it's fine)

    Seems to me, I need to find out what the binary object is stated in the error (it's the same every time the error occurs "00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B67602000000410") if I can find that out, I'm half way to fixing it.

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  3. Anonymous
    2014-10-02T20:33:57+00:00

    Okay I've run the HD Utility (It's Samsung Magician for an 840 SSD) and it comes back with a "Driver Health Status" of "Good", so it's not a hardware issue.

    If I Google "dirty bit" all I get back is a shitload of links for The Black Eyed Peas, so that's not that helpful. I have already tried researching the issue online and I can't find anything that fixes the issue.

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  4. Anonymous
    2014-09-30T21:51:24+00:00

    CNS

    I would start by going to the HF maker and running their HD checking utility.  There is also something called a "dirty bit" whose symptoms resemble yours.  I would Google that for the fix that most closely fits your circumstances.

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