"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS."

Anonymous
2014-09-30T21:42:02+00:00

Hi,

Keep getting the above error in the system log and chkdsk keeps running on startup and never repairs anything.  Thought it was an issue with system protect, so removed it form both drives and applied it again, but it did not fix the issue.  I'm out of ideas.

Details of the error below...

Log Name:      System

Source:        Ntfs

Date:          30/09/2014 20:31:26

Event ID:      55

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      NC-DESKTOP

Description:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">55</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-30T19:31:26.424211000Z" />

    <EventRecordID>353031</EventRecordID>

    <Channel>System</Channel>

    <Computer>NC-DESKTOP</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>OS</Data>

    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB011700B676020000004100</Binary>

  </EventData>

</Event>

Windows for home | Previous Windows versions | Files, folders, and storage

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Answer accepted by question author
Anonymous
2014-12-14T19:03:44+00:00

You can download copies of Windows 7 from here:

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

This is the particular link you need. Windows 7 Ultimate x64 SP1 U (media refresh):

http://msft.digitalrivercontent.net/win/X17-59465.iso

The link is for an English (USA) language copy. Say if you need a different language version.

You will need first to create a new partition (call it J partition) taking 50gb disk space from your C partition. I suggest you use Easeus Partition Master (freeware) to resize your C partition and create J partition.

http://www.partition-tool.com/personal.htm

The first step is to reduce the size of C by 50gb to create unallocated space after C of 50gb. This enables you to create your new partition in the unallocated space. When you have done the above apply the changes.

This page from the Easeus web site explains visually how to reduce the size of your C partition:

http://www.partition-tool.com/easeus-partition-manager/help/resizing-and-moving-partition.htm

This page from the Easeus web site explains visually how to create your new 50 gb J partition:

http://www.partition-tool.com/easeus-partition-manager/help/creating-partitions.htm

When the new partition has been created, you can download and run set up from within J partition to repair your existing Windows installation. It doesn’t work if you try to run set up from your C partition. The alternative is to burn a DVD. The instructions to follow are at 4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

http://www.sevenforums.com/tutorials/3413-repair-install.html

Once you have completed the instructions in Step 4 you move to Step 7 and then work down the list. The process takes several hours so if you choose to try it make sure you set aside sufficient time to complete the Upgrade. When it has completed you will need to activate and then run Windows Update to bring the system completely up to date. To safeguard against something going wrong I recommend you create a system image using Windows BackUp and Restore before you start.

You should also back up your data files to external media before starting on the In Place Upgrade.

An In Place Upgrade leaves all your installed programmes, settings and data files undisturbed. This has considerable advantages over a restore to factory settings, where everything has to be rebuilt from scratch. The only things you will need to do are to activate Windows 7 using your product key and reinstall all windows updates post the Windows 7 SP1 update. When you have finished you can leave J partition as it is or delete the partition and return the space to C partition.

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  1. Anonymous
    2014-10-14T18:34:52+00:00

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administratorfrom the drop down menu. Type **findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"**and press the ENTER key.

    Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.

    Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

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  2. Anonymous
    2014-10-14T18:27:36+00:00

    Okay,

    I've run System File Checker and it has come back saying it cannot fix corrupted files.

    What next?

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  3. Anonymous
    2014-10-12T10:30:25+00:00

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

    Please run System File Checker and say if it cannot fix corrupted files: http://support.microsoft.com/kb/929833

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  4. Anonymous
    2014-10-12T09:48:45+00:00

    Yeah, I've actually just changed the power supply because it was faulty.  Was getting lots of BSODs and freezing (even on the BIOS) screen.

    After changing the power supply, this is the only problem. Maybe I've got a MB fault as well? After changing the PSU everything seems stable (apart form these errors) but yesterday my machine froze (first time it's happened since changing the PSU).

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