KB2919355 (Windows 8.1 Update) Fails (800f0092 and 80073712) on Windows 8.1 Pro w Media Center

Hi,

I have the same problem with the error code 80070005 when I'm trying to install Windows 8.1 x64 Update KB2919355 (the big one of aprox. 900 MBytes) only for 1 PC. As yourself, I tried a lot of tricks but none of them worked.

I presume that it might be a problem with the OS licence registration of this PC, because the rest of PC-s, majority of them running Win 8.1 x64 or Win 8.1 Pro x64, performed KB2919355 Update, but exactly on this PC, I had to reinstall the OS two months ago with the same activation key after a motheboard replacement with another one of the same type, although Microsoft unlocked this licence key after a phone call and subsequently checks for genuine licence.

I think that Microsoft and not the users should solve these problems.

Thanks, I found and printed every key I purchased. Just have to figure out which is the 8 Pro key for the bad machine. The ones I did the complete Pro Pack on seem ok. The PC giving me trouble, I bought the Media Center as an add-on for Win 8 Pro. That's the reason I believe it is failing. The irony is, I've never used the Media Center app. I watch everything through browsers on the desktop because the apps had terrible resolution and playback on a big screen LED TV.

I also installed Windows Media Center as an add-on to Windows 8 Pro for both machines, and both successfully installed the 8.1 update.  Which is why I posted - just to throw it out there...

Just to add, i dont think the failure to update is media ceter related, i dont have the media center and it still doesn't update,

still no official word from MS?

As a former sevenforums.com team member i am expecting shawn brink to post a solution tutorial.

Like Liz, I am still not working.  I am replying to hers because of all the people here, her symptoms match mine the closest... maybe there is some similarity?

I have an ASUS Q501LA.  It came with Windows 8 x64 with Media Center on it.  Because I immediately disliked Windows 8, I have rarely used the laptop.  It has, however, been updated regularly.  I purchased a key to upgrade it to Windows 8 Pro, and then upgraded to 8.1 via the Store.

DISM /online /get-packages /format:table | findstr KB2919355 finds nothing.

DISM /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd646.3.1.14 tells me that Package_for_KB2919355~31bf3856ad364e35~amd646.3.1.14 is not a valid package.

DISM /online /cleanup-image /scanhealth tells me that the copmponent store is fixable.

DISM /online /cleanup-image /restorehealth tells me that the store is corrupted or the source could not be found.

Like Liz, executing all these commands at some point told me that my system was last updated "never" but after a few reboots my update history did reappear.

KB2919442 is installed.

The Windows Update Troubleshooter tells me that recent updates were not installed and that it did not repair them.

I can find instructions online to rebuild my component store with an installation CD but of course nobody ships those anymore.

I have no VPN clients installed, nor am I missing a System Tools folder.

I have no available restore points.

I will not reinstall Windows.

Does anyone know the address for Microsoft's accounting department?  I am going to start billing them my hourly rate for the time I am spending on this.

I believe I have the exact same symptoms you two have.  Something with ASUS maybe?  3 month old X550L laptophere. quicken and about 10 apps from windows store, plus 8.1 and windows updates done to this - haven't moved files over yet from my xp box but was hoping to soon.  I am a novice compared to most of you guys and am stuck at the moment.  hoping for a fix soon, but not holding my breath....my IT guys at work are all avoiding 8 at home so far so can't ask any questions there...and I've not been this deep in dos commands since college.... so i'm done for now.  will keep checking in hoping for a solution...