Those guys even knew my home address and read some number off my computer that he said only I know and only they know because they are Microsoft and my information is sent to their servers.
"Microsoft Support Call Scam"(Event Viewer)
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Anonymous
I received a phone call today from a private caller with an Indian accent saying he was from Microsoft Support.
He told me my computer was constantly sending windows errors to Microsooft and we needed to fix it.
He went on to ask me how many computers I have in my home and said all of them had to be fixed.
He had me go on my computer, type: EVENTVEWR in the box and look in options,all of this sounded strange as he kept asking me what i was seeing on my screen at the time.
I went on to ask him to hold and googled "Microsoft Support Call Event Viewer" in which I found a blog with lots of people having the same thing happen to them(http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468b-a69b-aec78b93f287?page=22&tm=1407939072026 )
I then hung up the phone and he kept calling back(4 times)and this time it was a local number(15129633287), of which I googled immediately, bringing up a list of local numbers on a list with a foreign language as the titles.
I then decided to call Microsoft Support directly to confirm it was a scam and was informed that Microsoft never makes calls without a customer request and that Microsoft has its own set of programs it uses to fix computers instead of "event viewer".
I was told I could submit a post on here to let Microsoft know of the Incident, which is the purpose of this post..in addition to help anyone else from having to go through the experience many people have had with this issue.
Windows for home | Previous Windows versions | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2017-12-04T19:17:54+00:00 -
Anonymous
2017-12-04T19:12:09+00:00 OMG, I got this call too! They kept on calling me from 315-653-4526 and when I finally picked up, I followed all their instructions like the Event Viewer where they read to me the numbers that they said only I have and they have because my computer was sending something to their servers. These Indian guys almost got me too until they wanted to control my computer and when I refused, he gave it to his "supervisor", another Indian guy. When I still refused, he hung up on me. The next day he calls me back and says "Hi, I'm the computer guy", and I said "Yea, you're the one that hung up on me yesterday right?". Then he just hung up. I was worried so I did the upgrade to Windows 10 right away.
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Anonymous
2017-10-04T21:46:15+00:00 I received numerous call from a person with a heavy Indian accent telling me that he was with Microsoft security and that there was a problem with all the computers in my house. Upon questioning him, he was very evasive on some questions and kept repeating himself. When, by the tone of his voice, he was at the point of complete frustration, I told him my computers were being worked on and there was no way that he could have detected anything since they are all unplugged. This is the number that he called from: 1-607-319-8426. Be aware this is a scam.
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Anonymous
2017-09-15T13:28:49+00:00 I live in the Netherlands
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Anonymous
2017-09-15T13:28:06+00:00 IT happende to me today. Even the name, Sam Williams, was the same.
he called my home nummer, wich is secret. That is way believe they call people at random.