Problem checking for updates - Code 80240442 - Windows Update ran into a problem

Anonymous
2014-04-08T19:18:08+00:00

Just updated to 8.1 update 1 manually hoping that it would clear an issue I'm having with Windows update, but to no avail.  (Oh - and the error message before the Win8.1 Update 1 was 80244FFF.  I think it's the same issue, just a new number.)

I've not been able to connect to Windows Update for over a month, and nothing I've tried has managed to reset it. 

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-08-13T22:37:43+00:00

bizarre, my update is working after months of failure. i am not joking. BUT only automatically. if i try to check for updates manually i receive the same error code and no updates

AND i believe i have the solution for all of these problems...

i needed to restart my modem. as soon as it had restarted, automatic updates worked. i think all who are suffering from this problem should at least give this a try. just unplug your modem, wait 30 seconds then re-plug in your modem or push the restart button. it is worth a try. 

paz from mexico

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  1. Anonymous
    2014-05-13T19:17:09+00:00

    Korn,

    I'm just an ordinary user like you. I don't work for Microsoft and I cannot mark threads as answered. I don't know who did if you say Andy didn't.

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  2. Anonymous
    2014-05-13T19:03:51+00:00

    I did that before...never worked... I'm guessing you marked that as answered, not andy..  He probably also still has the problem and just gave up on support here too..

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  3. Anonymous
    2014-05-13T18:57:50+00:00

    Korn,

    Could you please start a new thread. This one has been closed which means you won't get many responses from other contributors.

    Here's the direct link to start a new thread: Ask a Question

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  4. Anonymous
    2014-05-13T18:55:15+00:00

    I have the exact same symptoms. Microsoft have been so far unable to fix this for me. Not impressed.

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