Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous
2014-05-14T19:34:39+00:00

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

  1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
  2. Tap or click Change PC settings, and then Update and recovery.
  3. Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

998 answers

Sort by: Most helpful
  1. Anonymous
    2014-05-16T14:50:39+00:00

    error code is 8024000B

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2014-05-16T14:35:02+00:00

    Hello, I have been getting the same Code 80246007 errors with the last 8.1update as well as the recent one. Had tried unroll all earlier updates, reinstall them, updated all drivers... none worked.

    Has someone solved this problem before? The last thing i want to do is to Refresh the entire laptop.

    Thanks in advance.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2014-05-16T12:51:56+00:00

                I only have a Windows 8 product key.

    Do you have a W8 ISO?  That could test the point I was making about /source: and no /LimitAccess.   <eg>

    Ref:

    http://technet.microsoft.com/en-us/library/hh825265.aspx

    Robert, I have the original Windows 8 OEM disk that I bought when I built the machine.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2014-05-16T05:01:17+00:00

                I only have a Windows 8 product key.

    Do you have a W8 ISO?  That could test the point I was making about /source: and no /LimitAccess.   <eg>

    Ref:

    http://technet.microsoft.com/en-us/library/hh825265.aspx

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2014-05-16T01:56:12+00:00

    I bought a brand new computer with 8.1 and I have this problem...

    what am I supposed to do? The computer came with no boot disk or product key.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments