This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Thank you very much, Paul. I appreciate your help. I assume Microsoft is still aggressively working this problem. It would be helpful if the appropriate authorities publicly stated that they will defer making this patch the required baseline for future security updates until we can all install it. I apologize if this reply is considered off-topic, but I'm not sure where else to make this request, and haven't been able to find an official response elsewhere. You are most welcome. I would expect any communications you are asking about to come through the Windows Experience blog. That is where it was communicated the last time the requirement was extended. Windows 8.1 Update Requirement Extended

Thank you very much, Paul. I appreciate your help. I assume Microsoft is still aggressively working this problem. It would be helpful if the appropriate authorities publicly stated that they will defer making this patch the required baseline for future security updates until we can all install it. I apologize if this reply is considered off-topic, but I'm not sure where else to make this request, and haven't been able to find an official response elsewhere.

Go to Control Panel / System and Security / Windows Update Highlight the update that is giving you the problem, right click, and then select hide the update. I recommend that you follow this forum to see it Microsoft finally found a way that works.

I will have to try next chance I get.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2014-06-06T15:13:37+00:00

Thank you very much, Paul. I appreciate your help. I assume Microsoft is still aggressively working this problem. It would be helpful if the appropriate authorities publicly stated that they will defer making this patch the required baseline for future security updates until we can all install it. I apologize if this reply is considered off-topic, but I'm not sure where else to make this request, and haven't been able to find an official response elsewhere.

You are most welcome.

I would expect any communications you are asking about to come through the Windows Experience blog. That is where it was communicated the last time the requirement was extended. Windows 8.1 Update Requirement Extended
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Anonymous

2014-06-06T14:59:49+00:00

Thank you very much, Paul. I appreciate your help. I assume Microsoft is still aggressively working this problem. It would be helpful if the appropriate authorities publicly stated that they will defer making this patch the required baseline for future security updates until we can all install it. I apologize if this reply is considered off-topic, but I'm not sure where else to make this request, and haven't been able to find an official response elsewhere.
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Anonymous

2014-06-04T21:04:31+00:00

Go to Control Panel / System and Security / Windows Update

Highlight the update that is giving you the problem, right click, and then select hide the update. I recommend that you follow this forum to see it Microsoft finally found a way that works.
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Anonymous

2014-06-04T19:35:17+00:00

Wish ours worked. :/
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Anonymous

2014-06-04T19:32:38+00:00

I will have to try next chance I get.
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