This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Update for Windows 8.1 for x64-based systems (KB2955164) Error Code: 8007002 Hex error codes are always shown with 8 nibbles (4 bytes) and usually it is most effective to search for them with a 0x prefix. http://www.thewindowsclub.com/windows-8-1-update-fails-to-install (Microsoft search for 0x80070002 windows update fail KB2955164 ) FYI Robert Aldwinckle

Hi Most of my updates are failing with error code 800F0922. Below are few samples. Update code Error_code KB2975719 800F0922 KB2994290 800F0922

Same as others. KB2919355. No error code, just "undoing changes". Tries again in same reboot sequence but fails. Using Win 8.1 Pro. Started with Win 8 and updated to 8.1, still on the same HDD. This really is a pain because it means I have to install all updates manually, making sure I uncheck KB2919355. If I set it to install updates automatically, then I have to wait 10minutes while it reboots and fails to install KB2919355.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2015-02-13T20:36:38+00:00

Update for Windows 8.1 for x64-based systems (KB2955164)

Error Code: 8007002

Hex error codes are always shown with 8 nibbles (4 bytes) and usually it is most effective to search for them with a 0x prefix.

http://www.thewindowsclub.com/windows-8-1-update-fails-to-install

(Microsoft search for

0x80070002 windows update fail KB2955164

)

FYI

Robert Aldwinckle
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Anonymous

2015-02-13T19:24:19+00:00

Every time I try to restart my computer and install updates, it takes a REALLY long time and I end up getting the following message...

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Here is the failed update code...

Update for Windows 8.1 for x64-based systems (KB2955164)

Error Code: 8007002
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Anonymous

2015-02-07T23:02:09+00:00

Error E0000100. Any ideas?
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Anonymous

2015-02-05T04:38:30+00:00

Hi

Most of my updates are failing with error code 800F0922.

Below are few samples.

Update code   Error_code

KB2975719     800F0922

KB2994290     800F0922
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Anonymous

2015-02-03T06:16:29+00:00

Same as others. KB2919355. No error code, just "undoing changes". Tries again in same reboot sequence but fails.

Using Win 8.1 Pro. Started with Win 8 and updated to 8.1, still on the same HDD.

This really is a pain because it means I have to install all updates manually, making sure I uncheck KB2919355. If I set it to install updates automatically, then I have to wait 10minutes while it reboots and fails to install KB2919355.
Was this answer helpful?

0 comments No comments