This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

Trinnett do you know what updates you installed?

I get Error Code 800F0922 when instaliing KB2919355. There's a separate thread for that... http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-0x8000f0922-when-installing-kb-2919355/ca99de84-a8ab-4d78-a7b2-e5dc562a418f?tm=1400095430786 which I see you have already found. I wish there was another system I could use my pc has been trying o install new updates for 13 hours! I'm a student and have test due today. I hate Microsoft. I've been going thru this for 4 months now. There has to be a error in there system ugh I hate Windows 8.1

Just so everyone reading this is clear, this system corruption doesn't occur after any one particular update. Malware, hard drive issues and antivirus can cause system corruption which then leads to this symptom. This DISM command is the recommended way to "service" Windows 8.1 these days.

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

I had this happen today and it was pretty scary, I was worried that I was going to have to start over from scratch and I had just bought my PC four days ago. It made me so upset that I made myself take a **** and I ended up taking a nap as a result (lol), thankfully after a while of being stuck on the "Undoing changes" screen, I woke up and found Windows on my lock screen and it was working again.

It looks like I have the option of doing more updates again and some did install successfully, but I'm holding off because I'm worried that I wont be able to use my computer again for a bit and I need to. Most of the failed update came with the error code "80240054", I ran the update troubleshooter and found this:

Windows Update Publisher details

Issues found

Potential Windows Update Database error detected 0x80070490 Potential Windows Update Database error detected 0x80070490 Possible issues may prevent Windows Update from keeping your system up to date. Fixed

Repair Windows Update Database Corruption Completed --- ---

Windows Update components must be repaired Windows Update components must be repaired One or more Windows Update components are configured incorrectly. Fixed

Repair Windows Update components Completed --- ---

Potential issues that were checked

Default Windows Update data locations have changed Default Windows Update data locations have changed The location where Windows Update stores data has changed and must be repaired. Issue not present

Issues found Detection details

6 Potential Windows Update Database error detected 0x80070490 Fixed --- --- --- ---

Possible issues may prevent Windows Update from keeping your system up to date.

Repair Windows Update Database Corruption Completed --- --- --- Rebuild the Windows Update Database and restart Windows Update services Error1 --- Access to the path 'C:\Windows\softwaredistribution' is denied. ---

6 Windows Update components must be repaired Fixed --- --- --- ---

One or more Windows Update components are configured incorrectly.

Repair Windows Update components Completed --- --- --- Repairing Windows Update components frequently resolves common Windows Update errors.

Potential issues that were checked Detection details

Default Windows Update data locations have changed Issue not present --- --- --- ---

The location where Windows Update stores data has changed and must be repaired.

If anyone ever has issues with updating their computer like I did, I would definitely recommend running the troubleshooter. I will post an update if my future updates reproduce the same issue along with details.

LMFAO haha it didn't make me do that+take a nap, but I did just turn off the internet for awhile.

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Anonymous

I had this happen today and it was pretty scary, I was worried that I was going to have to start over from scratch and I had just bought my PC four days ago. It made me so upset that I made myself take a **** and I ended up taking a nap as a result (lol), thankfully after a while of being stuck on the "Undoing changes" screen, I woke up and found Windows on my lock screen and it was working again.

It looks like I have the option of doing more updates again and some did install successfully, but I'm holding off because I'm worried that I wont be able to use my computer again for a bit and I need to. Most of the failed update came with the error code "80240054", I ran the update troubleshooter and found this:

Windows Update	Publisher details

Issues found
Potential Windows Update Database error detected 0x80070490<br><br><br>Potential Windows Update Database error detected 0x80070490<br><br>Possible issues may prevent Windows Update from keeping your system up to date.	Fixed
	Repair Windows Update Database Corruption	Completed	<br>	---	---
Windows Update components must be repaired<br><br><br>Windows Update components must be repaired<br><br>One or more Windows Update components are configured incorrectly.	Fixed
	Repair Windows Update components	Completed	<br>	---	---

Potential issues that were checked
Default Windows Update data locations have changed<br><br><br>Default Windows Update data locations have changed<br><br>The location where Windows Update stores data has changed and must be repaired.	Issue not present

Issues found	Detection details

	6	Potential Windows Update Database error detected 0x80070490	Fixed		<br>	---	---	---	---
Possible issues may prevent Windows Update from keeping your system up to date.
		Repair Windows Update Database Corruption	Completed	<br>	---	---		<br>	---	<br>	Rebuild the Windows Update Database and restart Windows Update services	<br>		Error1	<br>	---	<br>		Access to the path 'C:\Windows\softwaredistribution' is denied.	<br>	---

	6	Windows Update components must be repaired	Fixed		<br>	---	---	---	---
One or more Windows Update components are configured incorrectly.
		Repair Windows Update components	Completed	<br>	---	---		<br>	---	<br>	Repairing Windows Update components frequently resolves common Windows Update errors.

Potential issues that were checked	Detection details

		Default Windows Update data locations have changed	Issue not present		<br>	---	---	---	---
The location where Windows Update stores data has changed and must be repaired.

If anyone ever has issues with updating their computer like I did, I would definitely recommend running the troubleshooter. I will post an update if my future updates reproduce the same issue along with details.

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Anonymous

2015-01-25T17:48:20+00:00

Trinnett do you know what updates you installed?
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Anonymous

2015-01-25T13:19:35+00:00

I get Error Code 800F0922 when instaliing KB2919355.

There's a separate thread for that...

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-0x8000f0922-when-installing-kb-2919355/ca99de84-a8ab-4d78-a7b2-e5dc562a418f?tm=1400095430786

which I see you have already found.

I wish there was another system I could use my pc has been trying o install new updates for 13 hours! I'm a student and have test due today. I hate Microsoft. I've been going thru this for 4 months now. There has to be a error in there system ugh I hate Windows 8.1
Was this answer helpful?

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Anonymous

2015-01-07T00:29:55+00:00

Just so everyone reading this is clear, this system corruption doesn't occur after any one particular update. Malware, hard drive issues and antivirus can cause system corruption which then leads to this symptom. This DISM command is the recommended way to "service" Windows 8.1 these days.
Was this answer helpful?

0 comments No comments