This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code. We can do this by viewing your update history. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings . Tap or click Change PC settings , and then Update and recovery . Tap or click View your update history . View failed update error code. Please post here with your error code, so that the Community can try to help guide you appropriately.

If it were my computer I would do a complete Factory Reset , try again and update and in most if not all cases this should solve the issue. If Not my next stop would be the computer Manufacturers support and make it their problem. They are responsible to make sure their computer runs correctly with the OS provided. Hope this helps and if you need any further assistance post and we will be glad to help you. The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum. "When we try to pick out anything by itself, we find it hitched to everything else in the Universe." - John Muir If this answered your post Please mark it as answered

Hi, I having the same problems. The update seems to be unable to install properly before the computer shuts down completely. And when I switch on my computer again, the same error message appears which says that it is undoing the updates and it refreshed and the same error messaged popped out again before my log in page can come on. I have done a check on my update history and this is what I have found out with regards to the error code: Failed to install update for Windows 8.1 for x64-based systems KB2975719. I believe the problem will still persist and the same error cycle will still occur every time when I shut down from now on. Please advice me on what I should do. My computer is a very new one and its operating under Windows 8.1.

what's wrong with these error KB2975719 and KB2872213 I REALLY NEED SOME HELP

Just increase the size the system partition using any 3rd party partitioning tool, it will solve the problem. It worked for me after more than 20 failure.

Hi - do you mean that you "disabled automatic updates and system restore" or "disabled automatic updates" and then did a system restore? Thanks!

Error: We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

Anonymous

This error may appear anytime a Windows Update fails. To investigate possible solutions, we need to start with the specific error code.

We can do this by viewing your update history.

Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
Tap or click Change PC settings, and then Update and recovery.
Tap or click View your update history.

View failed update error code.

Please post here with your error code, so that the Community can try to help guide you appropriately.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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998 answers

Anonymous

2014-09-18T17:38:03+00:00

If it were my computer I would do a complete Factory Reset , try again and update and in most if not all cases this should solve the issue. If Not my next stop would be the computer Manufacturers support and make it their problem. They are responsible to make sure their computer runs correctly with the OS provided. Hope this helps and if you need any further assistance post and we will be glad to help you.

The above opinion is mine and mine alone and doesn't necessarily reflect that of Microsoft, it's employees, or any other member of this forum.

"When we try to pick out anything by itself, we find it hitched to everything else in the Universe." - John Muir

If this answered your post Please mark it as answered
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Anonymous

2014-09-18T14:30:44+00:00

Hi, I having the same problems. The update seems to be unable to install properly before the computer shuts down completely. And when I switch on my computer again, the same error message appears which says that it is undoing the updates and it refreshed and the same error messaged popped out again before my log in page can come on.

I have done a check on my update history and this is what I have found out with regards to the error code: Failed to install update for Windows 8.1 for x64-based systems KB2975719.

I believe the problem will still persist and the same error cycle will still occur every time when I shut down from now on. Please advice me on what I should do. My computer is a very new one and its operating under Windows 8.1.
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Anonymous

2014-09-17T12:49:01+00:00

what's wrong with these error KB2975719 and KB2872213 I REALLY NEED SOME HELP
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Anonymous

2014-09-17T01:49:24+00:00

Just increase the size the system partition using any 3rd party partitioning tool, it will solve the problem. It worked for me after more than 20 failure.
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Anonymous

2014-09-15T03:25:00+00:00

Hi - do you mean that you "disabled automatic updates and system restore" or "disabled automatic updates" and then did a system restore?

Thanks!
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