Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-22T18:53:41+00:00

    Hi,

    This post was created last 2014 and was already resolved. The troubleshooting steps provided on this thread may no longer be applicable for your device. We suggest that you create a new thread for better assistance from our Community.

    Let us know if you have other queries.

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  2. Anonymous
    2017-03-26T21:16:27+00:00

    For some strange reason, my relatively new Dell 8900 (Win 10 Pro) just "lost" the Apple Mobile Device Driver and I cannot sync my IPad/IPhone to ITunes ... using the above steps (for Win 7), it also worked for Win 10 and I did not have to re-do the steps to re-sync my devices to ITunes.

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  3. Anonymous
    2017-03-14T02:26:46+00:00

    Thank you - helped me with Windows 10 too.

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  4. Anonymous
    2016-11-06T11:42:22+00:00

    On my desktop and my laptop - both with Windows 10's latest updates and ITunes 12.x - this problem has come back with a vengeance and may not be fully resolvable.  It appears that Windows no longer allows Apple's USB drivers to install over their 2006 (!) MTP USB device driver.  You can no longer select the actual driver for the IPhone 6 at all.  Reinstalling Apple's software only works as a temporary solution.  Windows will eventually replace the driver with their 2006 driver.  If anybody has found a way around this, please post it. 

    I realize that there is little incentive for either company to resolve this as Apple wants people to buy their new product and Microsoft does not want people to buy anything from Apple. 

    I have this problem on 2 systems so I am pretty sure its not system or account specific.

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  5. Anonymous
    2014-03-17T12:35:56+00:00

    Hello Sandy,

    Thank you for the reply.

    As you said you have a Windows 8 computer. I would suggest you to post your query in Windows 8 forums because, your query would better suite there. Follow the link below to do the same.

    Windows 8 forums

    http://answers.microsoft.com/en-us/windows/forum/windows_8?tab=Threads

    Hope this helps.

    Thank you

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