Apple Mobile Device Driver not In Device Manager

Anonymous
2014-01-19T22:56:26+00:00

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didn't work. My iphone(s) are not even being recognized as a camera or in recovery mode. I also re installed like 80 times(following apples way of completely re installing it) and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the device manager.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-03-29T17:01:30+00:00

    ***** SOLVED *****

    Follow the instructions to start and stop the service

    Restart the Apple Mobile Device Service (AMDS)

    1. Close iTunes and disconnect the iPhone, ipad, or iPod touch.
    2. Click the Windows Start button.
    3. In the Start Search field type.
    4. In the Programs section of the search results, Click "Services".
    5. Select Apple Mobile Device and click Stop the service as shown below.
    6. After the service has stopped, clickStart the service.
    7. After the Apple Mobile Device service has started again, open iTunes and connect the device.

    THAN

    DRUM ROLL

    You must use a real Apple Cable not a fake one, that solved the problem! If you are using an aftermarket cable somehow itunes knows and won't connect the phone. 

    There you have it!

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  2. Anonymous
    2016-03-27T00:48:19+00:00

    I think I love you!!!  this worked... the driver was safely hidden in the first directory given, I am now busily moving music onto my phone. thank you!

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  3. Anonymous
    2016-03-22T14:12:06+00:00

    Thanks so much for posting this. It worked perfectly on the first try, when nothing else had worked at all. This was on Windows 10 Pro over a year after this was posted, but it's still applicable.

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  4. Anonymous
    2016-01-21T22:45:09+00:00

    Hey everyone lead to this with the same problems, Kelly's above me will re paste site works.

    http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

    A little different look with windows 10 but you should be able to navigate as I did.  Now if only others find your post Kelly.

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  5. Anonymous
    2015-11-16T01:25:53+00:00

    Hi.

    I've been experiencing this same problem since the March 2015 update of iTunes came out.  That's about 8 months ago, as I'm writing this.  Since that time, I've opened dozens of support cases with Apple. all of which remain unresolved.  Apple support has wasted hundreds of hours of my time, and still, no one at Apple has any clue how to install the Apple Mobile Device Driver. 

    After reading this thread, it really seems as if NONE of the engineers at either Apple OR Microsoft know how to install device drivers!  ****?

    Seriously...,  Where's The Future with Apple or Microsoft?  The supposed "engineers", of both of these so-called "high-tech" companies, are either stubbornly refusing to lift a finger to help, or they are just plain clueless about how to do their jobs?!?  

    Color me thoroughly disgusted.

    K. Len

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