Hi Vikas,
Try the illustrated method to rename the Cache folder here: http://m.kapilarya.com/fix-windows-store-hangs-or-crashes-in-windows-8-1
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Hi
Apologies for the long post - but the issue is really frustrating to the core.
I purchased an HP laptop 6 months back with Windows 8.
I upgraded to 8.1 a couple of months back. Initially I was using a Microsoft account; after a few days I switched to a Local account.
Since then I have not been able to download any applications from the store.
I face the following errors at different times:
I have tried several things several times. for e.g.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
As in point 3 here, it may work once but thereafter problems start again.
5. Also tried the Windows Update troubleshooter, which fixed 2 problems - after which the Store worked a couple of times. But it started erroring again after a sleep.
Some problems that I see for sure:
The program WWAHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1968
Start Time: 01cef4079d93e117
Termination Time: 35
Application Path: C:\Windows\System32\WWAHost.exe
Report Id: 2e90aba1-5ffb-11e3-bea0-b8763f390464
Faulting package full name: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: Windows.Store
The activation of the CLSID {E60687F7-01A1-40AA-86AC-DB1CBF673334} timed out waiting for the service wuauserv to stop.
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Any help will be appreciated. I do not want to switch to a Microsoft account. I would expect that with a local account also, I should be able to download applications with no hassles.
Thanks in advance
Vikas
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Hi Vikas,
Try the illustrated method to rename the Cache folder here: http://m.kapilarya.com/fix-windows-store-hangs-or-crashes-in-windows-8-1
Hello
After a span of about 3 months - Windows store has stopped working again.
As of now, the Windows Store is just stuck at the Green splashscreen with the circling dots (loading).
It does not even load.
I see numerous instances of the BITS Client failing in the event viewer with event ID 16393.
BITS has encountered an error communicating with an Internet Gateway Device. Please check that the device is functioning properly. BITS will not attempt to use this device until the next system reboot. Error code: 0x80004005.
I definitely DO NOT intend to reset my Laptop.
I have seen numerous instances of this problem all over the internet.
Why is there not an update to fix the Store application?
Vikman,
Please see this thread which has been marked as Answer and which describes a similar problem to your own: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-update-not-working/36dd9f8f-abc3-49a0-9893-1a327f0ffd39
Hi John
Tried the DISM tool. It completed with the foll. message:
'The restore operation completed successfully. The component store corruption was repaired.'
But the Store app wont open.
I have already tried this method before and the WSReset several times.
I have tried a lot of solutions in fact like re-registering the Windows Store App using
powershell
-ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode
-Register $Env:SystemRoot\WinStore\AppxManifest.XML
and also turning off AVG Antivirus.
Does the BITS Client fit in anywhere?
Thanks
Vikas
Hi,
To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool.
NoteIt may take several minutes for each command operation to be completed. - DISM.exe /Online /Cleanup-image /Scanhealth - DISM.exe /Online /Cleanup-image /Restorehealth 3. Close the command prompt, and then restart the computer and check.
If issue persists, try resetting the Windows Store Cache, follow these steps:
Hope this helps
John
Hello
After a span of about 3 months - Windows store has stopped working again.
As of now, the Windows Store is just stuck at the Green splashscreen with the circling dots (loading).
It does not even load.
I see numerous instances of the BITS Client failing in the event viewer with event ID 16393.
BITS has encountered an error communicating with an Internet Gateway Device. Please check that the device is functioning properly. BITS will not attempt to use this device until the next system reboot. Error code: 0x80004005.
I definitely DO NOT intend to reset my Laptop.
I have seen numerous instances of this problem all over the internet.
Why is there not an update to fix the Store application?