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Dear community,
The computer is new.
Im not computer literate but logic tells me 72 processes running in th e back ground is too many?
I don't wish to start turning on/off processes in case I corrupt the machine or messing with programs to deselect ...
start up has only 3 or 4 processes running so not so bad.
Any suggestions on where i can take it in London, uk to be detoxed?
Can I get Microsoft to fix it remotely?
thank you
<Thread moved to Virus and Malware forums since malware is involved>
[Original Title: I HAVE 72 PROCESSES RUNNING IN THE BACKGROUND on my windows 8.1 computer......... <Malware>]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
sarah,
CrowdInspect is only meant an an informative utility to let you know what's going on with your system.
You don't need to kill any process, but if you come across any marked with a red dot, run a good anti-malware application like the free version of Malwarebytes to check them out. Download that from here: http://www.malwarebytes.org/free/
Yes I do take your point......
okay I have found jotzey disabled in my add ons..
so now I will follow the instructions in the malwarebyte thingie...
ta very much
sarah :)
Yes a good point...im pretty fed up with a lot of the pc ins and outs...it certainly had been challenging...dare i say mac...had no such issues...i was relatively problem free.. Ah well
Sarah,
There's a misconception that Apple Macs are virus free, but that's not the case at all as this article clearly demonstrates: http://www.theverge.com/2014/2/24/5442576/inside-apples-epic-security-flaw
You can find plenty more just by doing a search for "Apple mac vulnerabilities".
Any operating system is vulnerable to attack and the main culprit is the user. Too many users are swayed by advertising and unwittingly install all manner of malware simply by not taking precautions before installing programs such as creating a manual System Restore point first.
Many users simply don't pay attention to what they're doing during the installation process and just click "Next", "Next", "Next" without reading what's on the screen. With most bona fide software, you usually get the option to choose a "Custom" rather than a "Recommended", or an "Express installation". But even then, you have to be careful as this screenshot of the Foxit Reader installation demonstrates.
If you choose the Custom installation, but don't remove the checkmark from the box underneath, you still install the Conduit browser hijacker.
You might want to check Internet Explorer though if that's what you're using to make sure Jotzey doesn't appear still. To do that, click the Gear icon, go to "Manage Add-ons" and then click "All add-ons" in the menu which appears. There's a picture of it in this Malwarebytes article: https://forums.malwarebytes.org/index.php?showtopic=142476&hl=%2Bjotzey
Yes a good point...im pretty fed up with a lot of the pc ins and outs...it certainly had been challenging...dare i say mac...had no such issues...i was relatively problem free.. Ah well
As soon as i went to kill jotsey
...avast kicked from boot mode and kicked all the malware out....so all good for now.
thankyou again
OK, but keep an eye on it. Avast shouldn't have allowed the malware to install at all if it was doing its job properly.
