There are 72 processes running in my Windows 8.1 PC, are they malicious?

Anonymous
2014-03-29T11:05:48+00:00

Dear community,

The computer is new.

Im not computer literate but logic tells me 72 processes running in th e back ground is too many?

I don't wish to start turning on/off processes in case I corrupt the machine or messing with programs to deselect ...

start up has only 3 or 4 processes running so not so bad.

Any suggestions on where i can take it in London, uk to be detoxed?

Can I get Microsoft to fix it remotely?

thank you

<Thread moved to Virus and Malware forums since malware is involved>

[Original Title: I HAVE 72 PROCESSES RUNNING IN THE BACKGROUND on my windows 8.1 computer......... <Malware>]

Windows for home | Previous Windows versions | Security and privacy

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Anonymous
2014-03-29T18:32:27+00:00

sarah,

CrowdInspect is only meant an an informative utility to let you know what's going on with your system.

You don't need to kill any process, but if you come across any marked with a red dot, run a good anti-malware application like the free version of Malwarebytes to check them out. Download that from here: http://www.malwarebytes.org/free/

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  1. Anonymous
    2014-04-11T22:58:12+00:00

    thank you for the screenshots........

    i did exactly what you said..

    it took about half an hour

    and then i went to do another system image backup and the same THING.....

    same error messages...

    there is 232gb free.......and it only needs 100gb for the backup...so plenty of space on there

    its in ntfs...did the command check in admin..

    nae luck

    sarah :)

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  2. Anonymous
    2014-04-11T12:16:07+00:00

    forgot to say its D: drive for pen and hard drives

    Hi Sarah,

    Sorry, went to bed early last night.

    OK, connect the external hard drive to the D: port and then right click the Start button and go to Command Prompt (Admin).

    Next, type: CHKDSK D: /f /r and hit Enter. The tool will check the drive for errors and try to fix any found.

    You can also copy / paste the command, but after copying, right click the black button top left in the command prompt window, go to Edit and then Paste. Here's a screenshot.

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  3. Anonymous
    2014-04-11T07:56:13+00:00

    forgot to say its D: drive for pen and hard drives

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  4. Anonymous
    2014-04-11T07:55:30+00:00

    Pen drive and usb hard drive detected.

    even when i go and do the system image backup on the file history page...it detects it no problem.

    and starts doing some stuff...then it stops and gives the error message.

    thank you again

    sarah ;)

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