Dialog box appears with ! sign in a yellow triangle appears while accessing Windows Explorer

Anonymous
2014-04-16T19:47:00+00:00

Original Title: explorer.exe file creating problem......     

i bought an hp laptop with genuine windows 8.....

earlier it operated nycly bt nw its encountering a problem. when i switch on my lapy the home screens comes in front of me bt without doing anything suddenly desktop opens & a dialog box appear with ! sign in a yellow triangle & written explorer.exe. m facing this problem for more thn a month & my laptop z also slowed down. i have thoroughly scanned my pc with avast internet security & windows defender bt no result came out except 3 viruses which i deleted on the spot.

if any person can help me out in getting rid of this problem i will b very thankful to him/her.

thank you.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-05-31T15:25:29+00:00

    Hi Ashish,

    Please assist me with the following information related to this issue:

    1. Is there any proxy settings enabled on the computer?
    2. Do you receive any error message when you try to install apps?

    Make sure that you have install all the pending updates offered in windows updates.

    Refer the following link for reference: **http://windows.microsoft.com/en-IN/windows-8/troubleshoot-problems-installing-updates**

    I would suggest you to follow a few troubleshooting methods mentioned below.

    Method 1: What to do if you have problems with an app.

    In many cases, the Apps will automatically notify if there are problem with any app and try to fix the problem. If the Apps don’t notify the problem you are experiencing problems with an app.

    **http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app**

    I would suggest you to run the Apps troubleshooter from the link above.

    Method 2:

    Try to reset the Windows Store cache and check if the issue persists:

    a. Swipe in from the right edge of the screen, and then tap Search.

    b. Enter “Run” without quotes in the search box, then tap or click Run.

    c. Type “WSReset.exe” without quotes and press Enter.

    Please reply us on the status of the issue to assist you further.

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  2. Anonymous
    2014-05-30T19:52:47+00:00

    hi sir,

    my store app z malfunctioning, m connnected to net bt its saying dat ur pc isn't connected to net or it says v r unable to connect to store....

    also it use to open normally bt whenever i tried to install any app either d app failed to (download & install) or after installation it failed to open....

    i tried to download facebook app bt it showed dat pc z uncompatible 4 it.....

    what to do??

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  3. Anonymous
    2014-05-29T16:39:26+00:00

    Hi Ashish,

    Thank you for appreciating my efforts.

    Glad to know that we were able to fix the issue. Please reply to us if you face any issues with Windows in future.

    Was this answer helpful?

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  4. Anonymous
    2014-05-29T16:15:55+00:00

    Hello Microsoft

    i would like to thank mr yaqub khan 4 providing me gr8 support & helped in resolving all d issues regarding windows.

    thnx yaqub khan sir

    thnx

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  5. Anonymous
    2014-05-23T08:12:28+00:00

    Hi Ashish,

    If you have transferred all your required user profile dat from the old user account to the new user account, you may go ahead and delete the old account.

    Feel free to reply to us if you face any issues with Windows in future. We will be happy to assist you further.

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