Windows 8.1 will not download from the Store

Anonymous
2013-10-24T15:01:11+00:00

When I attempt to download Windows 8.1 PRO from the store I get the below message:

Store

You need to use an account with Administrator privileges to install Windows 8.1 try logging in with the user account of an administrator of this PC and trying the upgrade again.

I am logged into an administrator account.  The account is in the administrators group and I can do other administrator functions with this account.  My system has 2 administrator accounts and neither one will work.  Is there a security policy I need to change to allow the upgrade?

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2013-12-04T17:48:51+00:00

Same issue: 

Brand new Windows 8 workstation - with 100% of the updates installed and rebooted.

spent hours enabling the local admin account, creating other profiles.. running windows updates.

finally it shows up in the store - but I can't seem to download it.

The store shows up with the 8.1 upgrade - but displays the error that you have to be an administrator to install.

I uninstalled the KBKB2871389  then I downloaded it manually and  manually installed it.

After rebooting  I was able to get the 8.1 to download and install it.

Very frustrated.

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  1. Anonymous
    2013-11-27T04:08:47+00:00

    Update:  I followed the instructions from Nirmal and refreshed the store.  Then after the store had been refreshed, I couldn't see the Windows 8.1 upgrade.  I searched on google to find out why. I believe it said on the Microsoft website that if the download doesn't show up in the store, it means you need to go in to Windows Update and update your computer.  I went in to Windows Update and did my updates.  After a restart (which perhaps was all I needed to do in the first place instead of worrying about updating - as the updates I did were only optional updates) I went back into the store and saw the windows 8.1 download was back.  I clicked on it and it downloaded.  I now have Windows 8.1.

    I have this problem too.  I followed Nirmal's instructions and made sure all Windows updates were applied, restarted but the Windows 8.1 Upgrade has disappeared from the Store altogether.  Any more suggestions to fix this very annoying fail?!!

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  2. Anonymous
    2013-11-09T23:12:05+00:00

    Update:  I followed the instructions from Nirmal and refreshed the store.  Then after the store had been refreshed, I couldn't see the Windows 8.1 upgrade.  I searched on google to find out why. I believe it said on the Microsoft website that if the download doesn't show up in the store, it means you need to go in to Windows Update and update your computer.  I went in to Windows Update and did my updates.  After a restart (which perhaps was all I needed to do in the first place instead of worrying about updating - as the updates I did were only optional updates) I went back into the store and saw the windows 8.1 download was back.  I clicked on it and it downloaded.  I now have Windows 8.1.

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  3. Anonymous
    2013-11-06T04:13:22+00:00

    I am having the exact same issue.  Is there someone who can help?

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  4. Anonymous
    2013-11-01T05:00:40+00:00

    Sorry, but I don't think you read and understood the problems that we posted.

    Windows 8.1 update is ALREADY VISIBLE in the store.

    After clicking on it to start the download, then the error message regarding Administrator requirement appears.

    But, we are already logged in as administrators.

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