Windows 8.1 will not download from the Store

Anonymous
2013-10-24T15:01:11+00:00

When I attempt to download Windows 8.1 PRO from the store I get the below message:

Store

You need to use an account with Administrator privileges to install Windows 8.1 try logging in with the user account of an administrator of this PC and trying the upgrade again.

I am logged into an administrator account.  The account is in the administrators group and I can do other administrator functions with this account.  My system has 2 administrator accounts and neither one will work.  Is there a security policy I need to change to allow the upgrade?

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2013-12-04T17:48:51+00:00

Same issue: 

Brand new Windows 8 workstation - with 100% of the updates installed and rebooted.

spent hours enabling the local admin account, creating other profiles.. running windows updates.

finally it shows up in the store - but I can't seem to download it.

The store shows up with the 8.1 upgrade - but displays the error that you have to be an administrator to install.

I uninstalled the KBKB2871389  then I downloaded it manually and  manually installed it.

After rebooting  I was able to get the 8.1 to download and install it.

Very frustrated.

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  1. Anonymous
    2013-12-15T01:57:59+00:00

    Same problem here: 

    This is the fix!! Uninstall KB2871389 then reinstall manually and you are off and running. Wish I would have found this earlier as I spent hours messing around. Ugh...very frustrating

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  2. Anonymous
    2013-12-13T22:37:24+00:00

    I uninstalled the KBKB2871389  then I downloaded it manually and  manually installed it.

    After rebooting  I was able to get the 8.1 to download and install it.

    Very frustrated.

    Thanks for this idea, worked for me too. I too have a brand new workstation out of the box, very frustrating to encounter this.

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  3. Anonymous
    2013-12-10T23:09:48+00:00

    I am having this same exact problem - it is more frustrating to read moderators provide advice on questions tat are NOT being asked. Hey Microsoft are you listening!!!!???

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  4. Anonymous
    2013-12-08T12:26:52+00:00

    I finally got it to work.

    I had the same 'Administrator' issue as tbonner17, ran wsreset, and then had the same as Anon - missing from the store again.

    I tried all combinations of

        winupdate, wsreset, store, reboot, store

        wsreset, reboot, store

        winupdate, wsreset, reboot, store.

    In the end what worked was:

       wsreset, shutdown, wait 12hours, boot, store.  

    Does it do something silly like only check once a day?

    Steve

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