Catalyst Control Center cannot be started (Windows 8.1) Inspiron 15R SE (Insprion 7250)

Anonymous
2013-10-18T20:43:09+00:00

It worked in Windows 8, but it won't start anymore!

No yellow triangles in the Device Manager.

Computer: Inspiron 7250

Note: This laptop has Integrated graphics. It has Intel HD Graphics 4000 + AMD Radeon 7700M Series graphics cards.

May 24, 2014 Edit: If you can't reinstall AMD using the answer below, just try searching the web for the latest drivers.

If you still need help, download this: http://ftp.dell.com/FOLDER01725911M/1/Video_Driver_9NNDW_WN_13.151.0.0_A00.EXE

and this: http://ftp.dell.com/FOLDER01708967M/1/Video_Driver_KK6CK_WN_10.18.10.3277_A00.EXE

The first link is the download for the Radeon driver, and the second one is the Intel driver. They both need to be installed for everything to work properly.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-20T08:50:06+00:00

i am also using inspiron 7520

after updating to 8.1 my amd catalyst control centre stopped wrkng

finally i got it resolved after installing "ccc2_install" in the folder path given below

C:\Program Files\AMD\CCC2\Install

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  1. Anonymous
    2013-10-30T18:42:01+00:00

    Where can I find the "ccc2_install"?

    thanks!!

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  2. Anonymous
    2013-10-25T12:27:55+00:00

    Worked for me :D. I was just trying again and again to install CCC. Cause otherwise, i don't know how else i could resolve the scaling issue.

    Windows update showed me that its downloading the latest AMD driver. That folder with CCC2 inside, i saw it several times. Thought that was just some sort of temporary thing, something to do with my previous incomplete CCC install.

    Many many thanks to you. for clearing things up for me.

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  3. Anonymous
    2013-10-20T19:24:20+00:00

    Fast and easy!  Thanks!

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  4. Anonymous
    2013-10-20T17:29:31+00:00

    After some more web searching, I found the answer on this Dell forum:

    http://en.community.dell.com/support-forums/laptop/f/3519/p/19528582/20461644.aspx

    There is a link on this page that gives me a link to the driver I need for my laptop:

    http://ftp.dell.com/published/Pages/inspiron-15r-se-7520.html#TopSolutions

    I'm pretty sure the solutions you guys gave me could of worked in most situations, but in my case that website was my only fix.

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