Getting error code 0x800701E3 when copying files from laptop to external hard disk

Anonymous
2014-02-22T16:03:35+00:00

Original title: error 0x800701E3

I have this WD ext hard drive 300 gb for pat 3 years. recently I am getting the above error message whenever I try to copy or send files from laptop to external hard drive. I tried different USB ports on laptop with same error message coming up. I ran chkdsk from laptop on the external drive but the problem persists. I backed up the files from the ext hard drive and formatted the drive. but no success. any suggestions to rectify the problem? thanks

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-03-31T17:13:43+00:00

Hi Mirle,

What was the exact scan report that was generated after you ran the ‘Error check’?

Did it provide you an option to delete the files that couldn’t be recovered?

It appears that Windows has tried to recover some of the files in the bad sectors. If they are corrupt and beyond repair, then Windows might fail to open the file or delete it. If you are unable to delete these files, then you can copy the other files to a different location, format the external drive completely to remove all corrupt files, and then copy the other files back to the External hard drive. Right click on the External hard drive in File Explorer and select ‘format’ to format the drive.

Hope this helps. Let us know the results.

Was this answer helpful?

300+ people found this answer helpful.
0 comments

58 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-05-04T17:10:21+00:00

    I also have a WD Passport Ultra, and am suddenly regularly getting error code 0x800701E3 when transferring large amounts of files from my laptop to my external drive.  

    I also run into the problem where I can not delete files, and every time I do an scan on my external, it comes up with no errors.  

    I have also noticed that sometimes when trying to copy/delete files and scan for errors, I get carryover issues into my general laptop performance.  Most, if not all of my programs currently being used freeze up, and I have to do a hard shutdown and restart

    My drivers are up to date.  I am using Windows 10.

    I am bypassing the error by only transferring 10 files at a time, and then disconnecting my external and reconnecting.   I shouldn't be needing to do this, and it is a waste of my time.

    I can't decipher the event viewer issues, and the links within the event viewer to understand the errors are useless - they take me to the general microsoft website, or the link takes me to a page that is no longer accessible.

    Anyone else suffering this?  Or have tricks to fix it?

    J

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-04-10T23:22:03+00:00

    "Hello, pardon me for doing it this way since I also have Disk 100% problem as well." Log Name:      Application

    "Is it possible for you to spare some time to look into my problem as well, please." Source:        Microsoft-Windows-Backup

    Date:          4/11/2016 2:54:22 AM

    Event ID:      517

    Task Category: None

    Level:         Error

    Keywords:     

    User:          SYSTEM

    Computer:      jammy-PC

    Description:

    The backup operation that started at '‎2016‎-‎04‎-‎10T21:50:51.650025700Z' has failed with following error code '0x800701E3' (The request failed due to a fatal device hardware error.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />

        <EventID>517</EventID>

        <Version>1</Version>

        <Level>2</Level>

        <Task>0</Task>

        <Opcode>0</Opcode>

        <Keywords>0x8000000000000000</Keywords>

        <TimeCreated SystemTime="2016-04-10T22:24:22.245946700Z" />

        <EventRecordID>14500</EventRecordID>

        <Correlation />

        <Execution ProcessID="1532" ThreadID="2376" />

        <Channel>Application</Channel>

        <Computer>jammy-PC</Computer>

        <Security UserID="S-1-5-18" />

      </System>

      <EventData>

        <Data Name="BackupTime">2016-04-10T21:50:51.650025700Z</Data>

        <Data Name="ErrorCode">0x800701e3</Data>

        <Data Name="ErrorMessage">%%2147942883</Data>

      </EventData>

    </Event> Thanking you in advance Jamshid

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-03-03T17:05:53+00:00

    I am getting the exact same error code. And this is on a WD my passport ultra.

    Started getting this after i upgraded from win 7 to win 8.1

    So i am tempted to dualboot my pc with win 7 and 8.1 (win 7 only for managing the passport ultra)

    Mobo: Asus maximus VI hero

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-03T18:56:20+00:00

    Hi Mirle,

    Glad that I was able to help. To avoid getting any corrupt file sin the future, make sure that you always click on ‘Safely remove this hardware’ and then remove it. Feel free to get back to us for any Windows related queries in the future; we’d be happy to help.

    Have a great day!

    Was this answer helpful?

    0 comments