KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2014-01-17T10:36:35+00:00

    I unplugged all usb and then restarted the computer (quickly pulling out my wireless mouse usb after pressing restart) worked a treat.

    thanks whoever posted about removing usbs.

    Thanks Microsoft for the headache...................again lol

    (Can Microsoft not disable all usb when installing this update?)

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  2. Anonymous
    2014-01-17T07:41:57+00:00

    Thank you Susan for all your help! Engineer did ring just before midnight (UK) time. We had a pleasant conversation..tee hee... But I said I wasn't going to get out of bed to sort things. Poor bloke said he thought I was in US. He has agreed to contact this afternoon (UK time!). Fingers crossed.

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  3. Anonymous
    2014-01-17T06:03:26+00:00

    You're welcome sheltiephil.

    Also, I want to point out that you can disable the USB drivers temporarily instead of unplugging the USB devices. 

    Disable them temporarily before you download and install KB2862330. After it installs successfully, re-enable them again.

    This can be done using the Windows Device Manager (located in the Control Panel) in the Universal Serial Bus Controllers section. It can also be done using a utility named Autoruns (in the Drivers section) by Microsoft TechNet Sysinternals. 

    http://technet.microsoft.com/en-us/sysinternals/bb963902

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  4. Anonymous
    2014-01-17T02:21:43+00:00

    "Unplugged all USB devices" works for me.

    Microsoft, you screw it up again.

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