KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

Was this answer helpful?

1 person found this answer helpful.
0 comments

248 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-10-16T09:16:04+00:00

    Hi I am running windows XP operating system and I am experiencing the same problems. Any chance we could have a patch to fix this problem? I am a non techie person and dont need the expense of having to call out a techie!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-15T22:40:16+00:00

    Note that this thread concerns a Win7 computer, not a WinXP computer. That being said...

    Is KB2862330 listed in Add/Remove Programs?

    Is KB2862330 the only update still being offered?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-15T22:30:02+00:00

    For @Zimmerframe only regarding Windows XP SP3 on your computer only, and only and where your keyboard and mouse still work after this awful Microsoft Update.

    First ensure that you have a backup of the data on your computer. No two Microsoft Windows computers are the same.

    Go to "Add/Remove Programs" and remove KB2862330 but if you are offered interlocking updates do not select "reboot now" but  remove each interlocking update in turn until you finally click on "reboot now". Write down each update which you remove on a piece of paper (do not rely on a Microsoft Windows computer for this taxing task).

    After the reboot, go to "Windows Update" and "Check for Updates" and then Hide every update which you removed. One more reboot and you should have control of your computer.

    Keep monitoring the KB2862330 threads in the event that Microsoft eventually release a fix for this worldwide "catastrophe". I got that emotive word from our friends in France:

    http://answers.microsoft.com/fr-fr/windows/forum/windows_7-windows_update/maj-kb2862330/5d268111-f272-4588-b4b6-bd82c14db33b

    I could have quoted similar emotive word from virtually every Country on the planet.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-15T09:58:16+00:00

    My machine, (WinXP SP3, fully patched) is also suffering from this problem.  Each time I boot up, the "Update Icon" tells me there are updates ready.  I click to install and am then instructed to restart my PC.  On shutdown, the PC informs me that updates are being installed.  After the restart, the Update Icon continues to re-appear and so the loop goes on :-(. 

    Reading below, there seems to be a known issue with this latest update, 2862330.

    Do I just ignore this and wait for a fix?  Can I manually deal with this, (in laymans terms please)?

    Was this answer helpful?

    0 comments