Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-01-09T02:50:58+00:00

      Just can't put my finger on what causes these intermittent drops. 

    Windows 8.1 is the problem.

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  2. Anonymous
    2014-01-09T02:44:30+00:00

    Hi everyone, sorry for my bad english.

    Since i've upgraded Win8 to 8..1, my WiFi signal is unstable than before, and very slow without apparently a reason.

    First of all the signal is variable from 1 to 4 bars than 5 bars before the 8.1 upgrade, and browsing, even downloads are very slow.

    Sometimes WiFi drops too.

    The router works like a charm with other PC / smartphone in my house.

    My Wlan is a Realtek 8192CE PCI-E Card with latest drivers and my PC overall is perfectly stable.

    Seems a bug or something, can you help me ? Thanks.

    hi there...

    i had the same problem that you had. i went through the internet all two days to eradicate the problem. finally, the problem was with the router.i guess you have the firmware upgrade of your router. you can have a look on the manufacturer's website and upgrade your router. i hope that helps.

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  3. Anonymous
    2014-01-09T00:27:19+00:00

    My experience with this is strictly with the connection dropping.

    HP Envy 700qe desktop (new in December 2013)

    Windows 8.1 (OEM)

    Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter

    The box labeled ‘Allow the computer to turn off this device’ is unchecked. 

    Current driver: 6.30.223.170; updating returns this is latest driver. 

    Wireless Router: Apple Airport Extreme

    I am the only user of the network & router; I live in a house, not an apartment.

    My antivirus is Avast. 

    Having problems with Wi-Fi dropouts. 

    When my router Wi-Fi connection drops:

    • The Broadcom listing in Device Manager has no errors.
    • The Wi-Fi bars in the tray icon are white and shows five bars (indicating being connected).
    • The Wi-Fi Network List shows as Connected.
    • My iPad connects just fine.
    • Power cycling the router itself results in a reconnection of the computer to the router Wi-Fi.
    • The HP Network check gives responses like those above.
    • I can print wirelessly from this Word file to the Envy wireless printer.

    To reconnect, I can click ‘Disconnect’ from the Networks display and then ‘Connect’; it is good for perhaps a few hours; occasionally has held for a couple of days.  Just can't put my finger on what causes these intermittent drops.

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  4. Anonymous
    2014-01-08T23:56:09+00:00

    I understand how you feel!  I have been using MS products since the mid-80s, too!  My first computer was an IBM 50z.  LOL!  My laptop died so I had to buy another laptop immediately.  I bought a Toshiba loaded with 8.1.  I did not realize how terrible it would be.  Sometimes I cannot even keep a connection for a minute!  I have downloaded the updated Realtek driver, and changed the power settings, and the router settings as other people on this forum have suggested.  Nothing works!    I am beyond frustrated!  You are right.  It does remind me of the dial-up back in the day. I have resisted long enough buying a Mac, but these disconnects and limited connections are totally unacceptable.   I am going to write to Microsoft (they don't list an email address) to tell them my disappointment.  Your offer to buy your "almost new" HP sounds enticing, but I have a Toshiba Satellite that is 3 weeks old!  I hope I can get rid of mine!!!

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  5. Anonymous
    2014-01-08T21:49:30+00:00

    Mine got fixed by a Microsoft engineer. He spend about 2 hours on my machine.

    In fact he pointed me to following hardware requirement for installing Windows 8.1

    http://windows.microsoft.com/en-us/windows-8/system-requirements

    “To install a 64-bit OS on a 64-bit PC, your processor needs to support CMPXCHG16b, PrefetchW, and LAHF/SAHF”

    This would result in different drivers being supported for Windows 8 and Windows 8.1 (and even different Wifi adapters on the same machine not being supported.

    f.ex. For my Acer Aspire E1-571 there are Windows 8 drivers for network adapters from Broadcom, Atheros and Intel. For Windows 8.1, only the Atheros adapter has a driver supported by Acer. (see http://us.acer.com/ac/en/US/content/drivers )

    My machine has an Intel adapter. But - if I got it correctly - he had it fixed by

    1. Keeping the last Intel driver (15.10.5.1 31-Oct-13 , I believe the date is important here)
    2. Right-click ‘Command prompt’ > Run as an administrator: ‘netsh int ip reset C:\resetlog.exe’
    3. turn off the “Allow the computer to turn off this device to save power” in the network adapters power settings pane

    Looks like a mixt of all solutions I’ve seen before. The PC is steady since 4 hours (including 3 reboots). But I’ll keep you updated if would change its mind.

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