Windows 8.1: WiFi dropping and/or "Limited"

Anonymous
2013-10-20T17:01:27+00:00

Since installing 8.1 Pro, I'm having issues with WiFi dropping internet connectivity and always showing "Limited" when clicking on the system tray icon.  When I troubleshoot the problem using the system tool it is always the gateway that is faulty.  I have uninstalled/reinstalled the device drivers several times, installed the newest drivers directly from Intel, restarted the computer, etc.  I can restore connectivity by turning WiFi off then back on, but the connection will drop at what seems to be random intervals.  My applicable system specs are as follows;

Lenovo Y510P  Laptop

Windows 8.1 Pro

Intel Centrino Wireless-N 2230

Apple Time Capsule router w/newest firmware

Needless to say this is quite an irritating bug that didn't exist prior to the update to 8.1  I hope this can be resolved quickly. Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2013-12-09T01:04:54+00:00

    I have had the same problem, since I upgraded to Windows 8.1.  I disable the network adapter and then enable which works for awhile.  WiFi, then drops or Limited access.  Limited access stops IE browser from working and no email access.........

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  2. Anonymous
    2013-12-08T03:06:23+00:00

    Removed 8.1 went back to 8 and everything is fine.

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  3. Anonymous
    2013-12-08T02:44:53+00:00

    I totally agree.  I have Apple devices and a Windows XP desktop connected to my network - all work perfectly.  I "upgraded" my main desktop (ethernet connection) and a laptop (wireless) from Windows 8 to 8.1 yesterday and both now have this exact problem.

    After three hours on the phone to various help desks (and thanks Linksys for being super helpful), and many more hours trying to diagnose, it is now clear to me that 8.1 is faulty software.

    Microsoft need to be honest about this and stop wasting everyone's time.

    Sadly, probably everyone here now has the same problem that I do - we have upgraded to a faulty operating system and have no way back (without days of a full re-install of a better operating system). I wish I'd known about this bug before the "upgrade".

    Thanks Microsoft for wasting a huge amount of my time.  Apple for me from now on.

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  4. Anonymous
    2013-12-07T00:51:15+00:00

    I am having the identical problem and I am using Windows RT (Vivotab RT) and the

    problem started immediately after I upgraded to 8..1 (RT of course).

    Sometimes, I have to reboot and reboot and reboot my device before it will

    connect and then after a while it will just drop the connection.

    I am very limited on drivers and nic cards being on Windows RT.

    I don't think I can go back to 8.0 now that I have hosed my system by "upgrading???"

    to 8.1.

    I have tried roll back my driver to a previous version (there are 2 versions available in

    the options) but after I do that the NIC won't work at all.

    it's a Broadcom card.

    Problem seems to be isolated to setups where I connect to an open wifi that has a webpage

    with an "accept" button to accept the terms and conditions of using the open wifi. The problem

    does not seem to happen on networks where I put in a WPA2 key.

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  5. Anonymous
    2013-12-06T15:37:30+00:00

    Must be more than I thread on this but Brads solution seems to be working for me though only time will tell. But usually if I shut my laptop and opened it again I had the problem and this fixed it.

    Brad535 asked on December 5, 2013

    I had the same problem with my new ASUS laptop. I fixed it by going into network settings-adapter settings and unclicking "ipv6" then going into power management for the adapter and unclicking "allow computer to turn this device off to save power." Problem solved.

    I tried to add screen shots but message came up as too long

    But fairly simple

    Click Change adapter settings in Network and sharing Center and clear tick by IPv6

    Then:-

    You can use Device Manager to change the power management settings for a network adapter. To disable this setting in Device Manager, expand Network Adapters, right-click the adapter, click Properties, click the Power Management tab, and then clear the Allow the computer to turn off this device to save power check box.

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