Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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175 additional answers

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  1. Anonymous
    2014-12-06T21:13:25+00:00

    I have stopped the "Defender" and the "Firewall"

    Now it doesnot freeze anymore !!

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  2. Anonymous
    2014-11-09T14:02:47+00:00

    why the window 8.1 keep popup on my pc while working on my prodject or something

    important. I do not want no window 8.1 on pc thank you

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  3. Anonymous
    2014-11-01T17:03:22+00:00

    Here is something new - I have a generic HP HP Pavilion laptop running windows 8 (havent done the update to 8.1 yet), Was stable and worked just amazingly for the past two years.

    Since the last update (after October 25th), i now have a freeze up every night. The screen is there, the apps are running, but the mouse is the only thing which works... I have to do a hard boot to get it back for the next 24 hours.

    There is something in the last set of updates from MS which is causing this activity - NO OTHER things have been changed in the congifuration (not even an HP update lately)... The only things running are outlook (freezes if outlook is running or not), plex media server, and that is it!... Sometimes a mozilla instance, but again, not always and freeze occurs in either case.

    Any suggestions on what i should remove in terms of update number?

    Thanks all

    Doug

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