Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2014-10-25T17:25:08+00:00

    Hi,

    I have a potential fix but there is no guarantee that it will work. (I will say now that I am not responsible if anything goes wrong).

    Go to power options in control panel, then go onto your desired power option e.g Power Saver. Click "change advanced power settings". It will bring up a menu. On the left hand side there will be a drop down for "hard disk", hit the small plus and it will come up with another "turn off the hard disk after a certain amount of time type "999999" into the box and click apply.

    Hope this helps

    Kieran  :)

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  2. Anonymous
    2014-09-16T15:27:53+00:00

    Hi folks!

    I am using Lenovo E540 with Windows 8.1 64bit (Hungarian edition, if it matters - who knows :-))

    I have just tried two things that I read before in this topic:

    • netsh winsock reset
    • turn off the Fast boot feature

    I don't kow which of them was the one I needed, but the symptoms of freezing roguhly in every 6 minutes have vanished, now I am working without problems for hours.

    Regards, Kalman

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  3. Anonymous
    2014-08-20T06:43:11+00:00

    If you go to the top of this forum you can choose participate then select ask a question. From there you can start your own thread which will help to solve your issue. You can do a refresh or clean install but it may not solve the issue if it is hardware and it is usually the last resort. When you ask a question include what you are doing when the issues start

    This issue can have many different causes. While symptoms are the same each cause is unique

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