Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2014-01-12T22:07:18+00:00

    I was having very similar problems after the upgrade from 8 (very stable) to 8.1.  I noticed this happened after the machine had been idle for some time, monitor was sometimes off already but the machine was not asleep.  After a mouse move or key press monitor would turn on, mouse pointer would move, num lock would turn on and off, but the programs and applications were locked up.  Only way to fix was to use power button to reset.

    There a few references to this problem on the web bu searching for "windows 8.1 locking up"

    Not sure if it was stable before updates but I applied some Windows Updates shortly after the upgrade to 8.1 and then I noticed the problem fairly consistently when the machine was idle (should have gone to sleep).

    My machine is an HP Z400 workstation, XEON W3520 CPU, 12 GB RAM, 1TB SEAGATE drive, NVIDIA Quadro FX 380.

    I was considering re-installing 8.1 from scratch but I decide to make sure that all the drivers were up to date.

    1. Updated the BIOS to the latest version (previous was from 2009).  My theory is that this was the culprit as it would be involved in the wake up/sleep process
    2. Updated video drivers
    3. Updated sound drivers
    4. Updated storage drivers

    I have not noticed the problem since then (this am) and the machine has gone to sleep and woken up a few times since then.

    I will post an update in a few days to see if it is still working correctly.

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  2. Anonymous
    2014-01-12T18:16:10+00:00

    Switching to Apple machines is going to be expensive, and I wonder how compatible Apple office products are with Microsoft Office (I have no experience with Apple).  In your situation I would consider loading your current PCs with either Linux Mint 16 or Ubuntu, depending on which sort of desktop you like.  Both of these come with Libre Office, which is compatible with Microsoft Office and a more than adequate replacement for it.  And there are at least three adequate (free) replacements for Outlook.  It is possible that there would be no need to replace your server software, although if you did want to, you could run Apache on Linux.

    Two advantages of the Linux switch are (1) you don't need to replace your current PCs, and (2) the software is all free.

    Or you could reload Windows 7.  Or you could do both; it's easy to dual-boot Linux with Windows, making adaptation and training easy.  Linux can access the Windows (NTFS) file partitions with no trouble, so there's no need to duplicate data.  I dual-boot Linux Mint and Windows 8.1 with no problem; networking to other computers over a LAN was a slight hassle initially, but I've sussed it now.  You wouldn't have to change over all your PCs at once; you could do it one at a time while your staff gets used to it.

    It would however be advisable to make sure first that you can get hold of a Linux consultant if necessary.

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  3. Anonymous
    2014-01-12T17:20:15+00:00

    The solution here is simple. Uninstall windows 8.1 for god sake and never install it again. I am doing some research development in Engineering field ... For that purpose I have to run simulations, that usually run for several days. At some point couple of weeks ago I realized, that I need a new laptop to conduct more simulations at once... So I bought a Samsung for 1.3k euro, for a best performance :). Gone through the sick process of updating windows 8 to 8.1, read like tons of forum posts to setup that ****, so it wont lag. Finally it all worked well and I started my first simulation. After three days my laptop's desktop was frozen ... Today I was installing windows 7 for about 9 hours and finally done it. I hate you microsoft, worst service ever.

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