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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
That sound very silar to the one I Just posted. my mouse moves around the screen but no response from the mouse or keyboard on this
Acer V3-571-6443
15 8gb ram
500 HD
S jordan
Judging from the number of notices I am receiving about this issue - it appears to be a large problem. For me - Windows 8.1 freezes when I start my PC. I power down and start my PC again and all is fine. However, the very next time I start my PC the same happens - I have to power down and start it again. The system freezes at the same point each time. I get the windows logo and those little balls that start to circle and then it stops.
I have tried the Startup Recovery tool, and logged the startup without any solution. I am now considering removing and re-loading the applications I use in the hope that one of the Applications' drivers is causing the problem.
By the way I received a set of suggested solutions from Microsoft with the Caveat that Startup problems can be very difficult to diagnose. Apparently this is true - Microsoft's suggested solutions proved no help.
Mitchel
congratulations MS..you managed to make a worse system than windows 8.0. I have the same problem with computer freezing, and also my wireless seems less consistent.....so unhappy at myself for thinking I should do the upgrade to 8.1. I should have known better.
