how would you know which driver is incompatible?
"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Windows for home | Previous Windows versions | Install and upgrade
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Anonymous
2013-10-18T05:39:40+00:00 -
Anonymous
2013-10-18T05:10:52+00:00 how look for which compatibility mode'drivers
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Anonymous
2013-10-18T04:30:05+00:00 Hey everyone,
I found a solution at least for me.
I had the same problem from upgrading to windows 8.1 from 8. I also have a customized PC which has a Gigabyte motherboard, I7-2600k, and GTX 670.
Most of the time when I get to "Setting up a few more things" either at 3% or 93%, my PC just freeze (not responding no matter the time). Other times when I get to "apply PC settings", the same thing happens. After I force shutdown, it would come back and restore to windows 8 and give a similar message. 0xC1900101 - 0x40000 (the last number sometimes changes).
The followed any advice I can gather from the internet.
- just simple re-install.
- tired "wsreset"
- removed everything except for my mouse. (yes even the keyboard and speaker)
- disable all startup, disable all non Microsoft services from msconfig
- disable my anti-virus which is windows defender
- after reading this post, I realized Martin and I have the same graphic card, so I also disable that.
ALL FAILS.
BUT suddenly, something flashed through my mind. I remember when I first installed windows 8, my wireless PCI adapter (TL-WN851ND) was not compatible. I would experience "a permanent freeze" every time something tries to access the internet.. In the end, I disabled & uninstalled the driver from the safe mode, and download and install the driver for the adapter in compatibility mode.
So
- I disabled the driver my wireless PCI adapter in windows 8, and used another wireless usb adapter for connecting to the internet.
- I tired to install windows 8.1, SUCCESS!!!
- Then just after I logged in , my computer experienced the same "a permanent freeze" and I have to force shutdown.
- I went to the SAFE mode, and found out my wireless PCI adapter (which I just disable in windows 8 before the upgrade) is ENABLED.
- Even more strange, the driver for the adapter is updated to 5/3/2013 even TPlink (a horrible company) hasn't roll out a drive update since 8/25/2011!!
- I uninstall the driver in the safe mode, uninstalled it, and install the 8/25/2011 driver in the compatibility mode. And everything WORKS now.
In the end, I think this is probably a driver issue
- Upgrade all the drivers.
- go to Device Manager, disable the network adapter if you have TPlink (you will need a alternative way to connect to the internet), disable others drivers that may installed in the compatibility mode.
- Try to install 8.1.
- If windows 8.1 is successfully installed, but computer crashes afterwards, go to safe mode, find that driver, disable it again, and install it in compatibility mode.
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Anonymous
2013-10-18T03:35:03+00:00 Hello, I have an xps15 also, tried the update and it failed, would make it past windows splash screen but hangs there, it reverted back with the error code 0xc1900101-0x40017. Have you tried again or are you just going to wait a few days and see if MS fixes? My email is ******@hotmail.com, thanks Ron
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Anonymous
2013-10-17T23:23:54+00:00 I am also having this issue. My PC is custom built with the following:
AMD PhenomII x6
ASUS Sabretooth 990fx MB
Nvidia GTX560
I have tried almost everything in the threads I have seen about this issue. I really think there is something up with 8.1 and Nvidia cards. I hope microsoft can assist soon.