"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2015-06-19T17:20:20+00:00

    i HAVE DONE ALL THE HOOP JUMPING TO GET THIS SOFTWARE TO WORK AND STILL NOT WORKING. AND SO I SEE I'M NOT ALONE ...HERE'S AN IDEA WHY NOT YOU RE RIGHT THE SOFTWARE TO WORK INSTEAD OF  JACKING THE WHOLE COMMUNITY AROUND? AND IF YOU THINK I WILL PURCHASE ANY MORE OF YOUR PRODUCT'S FIRST I WANT A REFUND FOR THIS **** FIRST??

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  2. Anonymous
    2015-06-19T05:25:21+00:00

    i am also facing the same problem. couldn't install 8.1. we have restored your previous version.

    0xC1900101-0x20020017.

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  3. Anonymous
    2013-11-09T07:48:20+00:00

    None of the solutions described in this thread worked for me. I tried everything even after format of my hard drive and clean install Windows 8.

    My PC is an Asus X50VL.

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  4. Anonymous
    2013-10-17T22:51:47+00:00

    I also have this error, on an Asus G73JH. Updated graphics drivers, did windows update - still locks up during the boot.

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  5. Anonymous
    2013-10-17T20:56:00+00:00

    I'm having the same problems. I updated the drivers, it went a little further, then got the BSOD twice, and then it reverted. I have a ThinkPad T500. It has switchable graphics: the ATI Mobility Radeon HD3650 & the Mobile Intel 4 Series Express Chipset Family. The ATI doesn't have any good drivers that work with Windows 8. The driver update I did was for the Intel card. I'm happy to send any more information. Does the installation create a log file when it fails?

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