"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2015-07-19T00:10:49+00:00

    Hey Microsoft.  Isn't it about time you modify the upgrade process to display and/or record to the update logs ("panther") the specific cause of the problem when windows 8.1 upgrade fails??

    bob

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  2. Anonymous
    2015-06-19T00:41:22+00:00

    can't start Windows 8.1 at all everytime it gives BSOD no matter IDE or AHCI

    The User Manual I downloaded mentions something about a DVD for support but it only refers to XP, Vista and W7, so perhaps there are some newer versions you should be looking for.  Ask ASUS?

    http://www.asus.com/us/support/Download/1/42/1/4/ITjeO1wq0nRUPfej/41/

    Also looks like there have been a lot of BIOS updates.  Check yours?

    Good luck

    Robert


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  3. Anonymous
    2015-06-18T21:05:29+00:00

    **Warning! **

    I encounter the BSOD when the second cold boot, now I can't start Windows 8.1 at all everytime it gives BSOD no matter IDE or AHCI, clearly something is still not right, so try this at your own risk or stay with Widnows 8 if you are stuck with 0x40017.

    So far mine is good, just cold booted with no issues.

    I didn't follow any thing on the links you provided and figured I will wait until the upgrade to Windows 10 to see if I can switch back to AHCI for the install.

    Thanks for posting about the SATA being the issue.

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  4. Anonymous
    2015-06-18T11:55:45+00:00

    **Warning! **

    I encounter the BSOD when the second cold boot, now I can't start Windows 8.1 at all everytime it gives BSOD no matter IDE or AHCI, clearly something is still not right, so try this at your own risk or stay with Widnows 8 if you are stuck with 0x40017.

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  5. Anonymous
    2015-06-17T23:40:29+00:00

    I FINALLY SOLVED IT!!

    After nearly 2 years of headache I finally got it through without resetting the system (by the way thank you MS for doing nothing)

    It's basically some kind of conflict between the upgrade and your sata driver, all you need to do is set your sata driver from AHCI to IDE before upgrading to 8.1, but switch from AHCI to IDE in Windows 8 takes bit of a hassle. 

    Well I just switched from AHCI to IDE in BIOS and didn't touch anything else and it installed...  wth

    All the time wasted and frustration generated and this is the cause...

    Now to figure out if I should mess with it to allow it to boot into AHCI,  or just wait and do it for Windows 10.

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