Microsoft Fix It encountered an unexpected problem and cannot continue.

Nigel

What you have posted is dated 29 May/

Hi Gerry

This time it did run to 100% but failed to repair some files. I loaded a screen shot on http://1drv.ms/1oawi75 if you want to see it. Maybe the CBS file might point to the errors but the updating tool log probably has them anyway?

Let me know what you think.

Thank you.

Nigel

Nigel

Please run System File Checker again and say if it cannot fix corrupted files:

http://support.microsoft.com/kb/929833

Hi Gerry,

This is fun!

I have two additional drives constantly connected which hold business files. Whilst connected the caddy is switched off. If I want to access or add to these files I switch them on, do what is necessary and when they stop flashing switch them back off again. I also have two other USB drives which I use for data transfer. I plug these into a hub as and when. I had no problem with XP but maybe 7 is a bit more sensitive. I will in future click the safely remove icon. I have one USB drive which is constantly connected and switched on, this is the drive is use for backing up. I ran a check disc on all USB drives and they were fine, no errors reported. I then did a check disc on the c drive. I have done this before but this time it seemed to take for ever. It reported no errors or problems.

I found the entry in my firewall for  MSiSCSI and changed it to allow (as I use Windows Security Essentials I was a little surprised that it would block it's own actions, but there you are).

I then ran SFC which generally completes, reporting some corrupt files which it could not repair. This time there was a new twist. At 39% it reported "Windows resource protection could not perform the required operation" I tried again, got the same message at 69%, I tried again and got to 80%, I tried again and got to 15% and then 13%. I gave up at that point. 

I then ran the update readiness tool. That wanted to install KB9478321 which I allowed. It appeared to take an age and then promptly closed. The two reports you referred to are available on this link:

http://1drv.ms/1oawi75

Could this be the end? Or at least the beginning of the end?

Nigel

Nigel

Log Name:      System

Source:        Ntfs

Date:          26/06/2014 21:22:36

Event ID:      57

Level:         Warning

Description:

The system failed to flush data to the transaction log. Corruption may occur.

Log Name:      System

Source:        Disk

Date:          26/06/2014 21:09:53

Event ID:      51

Level:         Warning

Description:

An error was detected on device \Device\Harddisk4\DR7 during a paging operation.

These two reports are being repeated many times. I cannot see Harddisk4 in your System Information file. Do you have an external USB drive which was not connected to the computer at the time the System Information file was generated?

Please run chkdsk on this drive. Is this partition K?

I suspect that the Event ID: 57 errors may be the result of you not following the correct procedure when disconnecting the external drive. You must use safely remove and wait for it to say it is safe to remove the drive, before disconnecting the drive from the computer. Failing to follow this procedure means the processing of reading and writing to the drive has not stopped when disconnection occurs. The result is corrupted files leading to system errors.

http://windows.microsoft.com/en-gb/windows7/safely-remove-devices-from-your-computer

Log Name:      System

Source:        MSiSCSI

Date:          26/06/2014 19:39:36

Event ID:      121

Level:         Warning

Description:

The firewall exception to allow Internet Storage Name Server (iSNS) client functionality is not enabled. iSNS client functionality is not available.

You need to create an exception in your firewall settings to enable this service to function correctly.

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

Please run System File Checker and say if it cannot fix corrupted files:

http://support.microsoft.com/kb/929833

Download and run the System Update Readiness Tool -64 bit version

http://www.microsoft.com/en-us/download/details.aspx?id=20858

The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located at the following location:

•%SYSTEMROOT%\Logs\CBS\CheckSUR.log

•%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

The system root is normally C.

Please upload a copy of these logs to your OneDrive as shared files and post a link here.