Ran into this issue yesterday- Surface Pro Win 8.1 . Just !amazing! how fragile the plumbing is.
Behaviour :
Account connected to MsLive - none of the metro apps worked ( including store and settings)
Local account - all apps worked. Had to run behind a lot of red herrings.
Fix: Here is what I did
1. re-registering system apps ( Store , etc) http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx
2. uninstall and re installing apps
I am sure there is a better option to recover by restoring older files - but I am not sure if it would have fixed this particular issue.
Seq of events :
- few Windows updates :
Hardware Update - 12/10/2013 ,( Again !!! )
Microsoft - Keyboard - Surface Touch\type Cover Filter Device
- Failed resume from hibernate ( old problem no solution yet! - may not be related)
3. ERROR Kernel-General 5 , 15
{Registry Hive Recovered} Registry hive (file): '?? \C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
Hive ??\C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat was reorganized with a starting size of 8908800 bytes and an ending size of 8519680 bytes.
- ERROR : Apps 5973 ( for all Metro apps!!!!)
Activation of app 4DF9E0F8.Netflix_mcm4njqhnhss8!App failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
didn't work for me...