Windows 8.1 error: "thread stuck in device driver"

Anonymous

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Anonymous

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches.

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

Ensure the video drivers are updated to the latest Dell version.
The system BIOS is fully up-to-date.
If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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194 additional answers

Anonymous

2015-03-18T23:05:09+00:00

Same problem with my Dell Inspiron 15R SE.

It went from screaming fast to error ridden and extremely sluggish after the 8.1 upgrade.

It has affected my production for my business and needless to say I'm extremely angry. Especially since I can't do a restore back to 8.

Does anyone know if doing a refresh works? It came loaded with Window 8 and I don't have the disk.

This is in reply to my comment above back in 2013.

I did discover that I was able to restore my laptop back to factory settings/Windows 8. It works fine after doing that, so I turned off updates so it doesn't try to update to 8.1 again.

I bought my son a Dell Inspiron last year (can't remember what version, but it wasn't the SE) and his works fine after the 8.1 update.
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Anonymous

2015-03-18T22:46:07+00:00

I also have a Dell Inspiron 15R SE and my laptop also has the same exact problem. I'm sure this would be a great laptop if I was able to run anything but Windows on it. After many hours of trying to resolve this through multiple channels, I discovered that this is just another in a long line of regressing versions of Windows.

Can anyone please tell me where I can buy a copy of Windows 95? Because it seems every version of Windows since that one (except XP) has just been one epic failure after another.

And consider your self lucky because mine has been doing that ever since I installed Windows 8 when it first cam out. So only having to deal with that since 8.1 is blessing believe it or not.

What I was told by tech at Dell was that the DELL 15R SE is not compatible with Windows 8. How Windows would not be compatible with anything but an Apple I do not know. I do know that my next purchase will be an Apple for every reason that I HATE Windows and pretty much most Microsoft products.

So if there is anyone at Microsoft can actually tell me how to resolve this problem and not just say "We're sorry you are having problems", I would greatly appreciate it.

As far as I'm concerned, I'm about to take my laptop and put it so far up into Microsoft that they will know what having something stuck in their "device driver" is like!!!!!
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Anonymous

2015-02-15T01:44:26+00:00

Refresh does reset your computer back down to Windows 8 without tampering with your files. You will have to reinstall apps, and you will be pestered with messages to update to 8.1 until the inevitable forced update between a week and a month later, unless you follow the steps to disable the messages found in the link provided. No idea why the thread issue occurs, I have the same problem, but that is how you reset to 8 indefinitely.

http://www.askvg.com/how-to-disable-update-to-windows-8-1-for-free-notification-in-windows-8-store/ (registry editor is the most effective)
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Anonymous

2015-02-04T11:31:33+00:00
Hi Microsoft

Thanks to Microsoft having the default setting of auto updating turned on, which i was unaware of, i have had the displeasure of having my Windows upgraded to 8.1 which i have to say is a totally awful product/upgrade.

Everytime i turn my computer (Dell Inspiron laptop) i get the Thread_In_The_Devise_Driver error message.

My computer now runs horrifically slowly.

Windows 8.1 is worse that Windows 8 (which wasn't good anyway).

When i want onto the Microsoft website to find support for the 8.1 upgrade, your own link took me to a page stating "page could not be found".

So to summarise, not only have Microsoft once again totally ruined my computer, there's no easy way to get support.

How do you intend to fix this problem? I don't want to spend hours downloading drives which may or may not work. I want Microsoft to issue a patch to fix this problem. You broke it, you fix it!

I will be sure to NEVER purchase ANY Microsoft/Windows products ever again!

Regards

A very unhappy users of your awful products.

use this link dell gave to revert back to windows 8 and turn auto updates off! plz backup important stuff. http://www.dell.com/support/Article/us/en/19/608277/EN
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