Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-10-21T16:53:06+00:00

    Hi Cris,

    My apologies. I am very new to this community and not very much familiar with it. However, I've added your link and removed the article from my post. It was really very helpful.

    Cheers

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  2. Anonymous
    2014-10-21T16:24:55+00:00

    Hi there,

    Thank you for copy pasting this solution from my blog article.

    I would have appreciated a simple link to the post like this:

    http://crisvg.wordpress.com/2014/05/23/thread_stuck_in_device_driver-no-more-windows-8-1/

    Also to note that this solution might not work for everyone but if it does, you are free to let me know with a comment on the blog. Perhaps @staff or @mods could also have a look at the article to see if it's suitable for this and other similar threads. 

    Cheers,

    -Cris.

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  4. Anonymous
    2014-10-04T13:48:46+00:00

    THREAD_STUCK_IN_DEVICE_DRIVER with Dell 15R SE (Windows 8.1.)

    Refer this article

    http://crisvg.wordpress.com/2014/05/23/thread\_stuck\_in\_device\_driver-no-more-windows-8-1/

    I have found it very helpful and it solved my problem.

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