Skype Account password recovery redirects to Microsoft Account password recovery

Anonymous
2014-07-18T00:04:32+00:00

I have both a Microsoft account and a Skype account which are not linked despite being registered to the same email address. I tried to link them today using the Skype Windows 8 app, but could not recall my Skype password. I went to the password recovery page, entered my email and pressed "Send email" so I would receive a recovery code, but was instead redirected to the Microsoft account password recovery for my microsoft account. What do I need to do to get back into my skype account so I can link my accounts?

Windows for home | Previous Windows versions | Apps

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Anonymous
2015-03-09T08:12:52+00:00

hi, just had this issue myself and managed to sort it out. i'm registering here just to reply to this.

if you are still stuck without your skype password, go to https://login.skype.com/login and do the following:

  • login with your microsoft account. go to "account settings" and unlink the ms account from skype.
  • log out, select "forgotten my skype username" in the login screen.
  • check your email and follow the link provided there.
  • now you will be able to reset your skype password properly. later you can link the ms account again to skype.

hope that helps.

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Anonymous
2014-07-20T16:28:54+00:00

Hi Samel,

If you have forgotten the password by default the email will be sent to registered email address. For more information you may contact Skype support.

How can I contact Skype Customer Service?

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Hope this information helps.

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  1. Anonymous
    2015-11-01T06:13:37+00:00

    I have the same problem, I think my skype is hacked... I had my skype since 2010 and its the first time I've had such problems. People are telling me that I'm idle, but I can't log in anywhere, so it can't be, and my snapchat was also hacked... Support really isn't helpful, and skype hasn't even bothered answering me and it's been over 72 hours...

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  2. Anonymous
    2015-11-01T06:09:43+00:00

    One year later...

    I'm having the same problem! I always kept my skype logged into my computer and phone and found one that they were logged out of. I knew my password and typed it in, but it didn't work. I try changing my password, but i keeps changing my Microsoft password, not my skype. I didnt even know that Skype and Microsoft merged, so my accounts were separated... My snapchat was also hacked on the same day, and my google account almost was too... Hopefully support answers me, but its been over 72 hours...

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  3. Anonymous
    2015-10-06T20:44:37+00:00

    Thanks! I had the same issue, and with the help of your answer, I remembered of a device that is still connected to skype. I opened that app, and I just had to add additional email address (one that microsoft doesn't know of), and then entered that mail into the "reset password" box in the skype desktop application. It worked for me, but I was lucky...

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