Skype Account password recovery redirects to Microsoft Account password recovery

Anonymous
2014-07-18T00:04:32+00:00

I have both a Microsoft account and a Skype account which are not linked despite being registered to the same email address. I tried to link them today using the Skype Windows 8 app, but could not recall my Skype password. I went to the password recovery page, entered my email and pressed "Send email" so I would receive a recovery code, but was instead redirected to the Microsoft account password recovery for my microsoft account. What do I need to do to get back into my skype account so I can link my accounts?

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Anonymous
2015-03-09T08:12:52+00:00

hi, just had this issue myself and managed to sort it out. i'm registering here just to reply to this.

if you are still stuck without your skype password, go to https://login.skype.com/login and do the following:

  • login with your microsoft account. go to "account settings" and unlink the ms account from skype.
  • log out, select "forgotten my skype username" in the login screen.
  • check your email and follow the link provided there.
  • now you will be able to reset your skype password properly. later you can link the ms account again to skype.

hope that helps.

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Anonymous
2014-07-20T16:28:54+00:00

Hi Samel,

If you have forgotten the password by default the email will be sent to registered email address. For more information you may contact Skype support.

How can I contact Skype Customer Service?

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Hope this information helps.

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  1. Anonymous
    2014-12-08T00:43:11+00:00

    GUYS I FOUND THE ANSWER, TRY TO SIGN IN THROUGH ANY OTHER DEVICE THAT SKYPE MIGHT HAVE WORKED IN BEFORE, I.E. TABLET OR SMART PHONE

    I had this exact same problem and have been trying so hard for like the last 2 days to fix it up, it has been driving me INSANE. Seeing all the useless responses and useless pages...

    I realised my registered email with my Skype account was an old one... BUT because of the redirect to Microsoft account password reset, it didn't even send to that email address!!

    So I used the iPad Skype app and it made me reset the password with the old system... and it worked... FINALLY!!!!!

    Guys, my suggestion, don't even bother with Skype or Microsoft support. Just keep trying different approaches to fixing it yourself.

    GOOD LUCK!! It's glorious on the other side.

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  2. Anonymous
    2014-12-07T03:51:53+00:00

    This issue really **** me off. Typical Microsoft style answer from technical support, absolutely not wrong but totally useless.

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  3. Anonymous
    2014-11-23T10:01:07+00:00

    Guys,

    My understanding is that when you are being asked for your registered e-mail id.. some how you forgot what e-mail you registered with .

    You can check it out this by yourself

     - create a new skype account. with A e-mail

     - create one more skype account. with B e-mail

     -  Do a forgot password for first account with B e-mail

    Then you would be asked to enter your Microsoft ID and all those rubbish.

    SO bottom line is try to enter correct e-mail ID for recovery

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