Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

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Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2014-08-07T03:53:59+00:00

    But I am still facing error 80188306 , update downloaded but couldn't open on my Lumia 630.. Please help..

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  2. Anonymous
    2014-08-07T03:16:48+00:00

    Hello Folks,

    We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

    Thank you for the information to help us investigate this issue further.

    Thank you again,

    Eli A.

    I confirm that the issue is NOT resolved. Tried for a 4th time today and I get the same 80188308 error.

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  3. Anonymous
    2014-08-07T03:09:42+00:00

    Thank you So much Microsoft, Confirming that it worked and i am now on WP 8.1 update 1 on Lumia 925, India :)

    Cheers,

    Renga

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  4. Anonymous
    2014-08-07T02:51:57+00:00

    Still not working on Lumia 920... Tried 3 times today since it was fixed...

    Nokia Lumia 920

    Canada

    Rogers (unlocked; no logo)

    RM-820_nam_canada_200

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