Windows 8.1 - Keyboard & Mouse Not Working

Anonymous
2013-10-18T08:06:07+00:00

Hi,

I just updated to Windows 8.1 last night. All went fine. Once it had finished it booted to windows normally. I then decided to restart the computer just to make sure everything was okay and sorted.

It took me to the normal login screen. My Keyboard and Mouse didn't work?! I check all of my peripherals and non of the USB devices were working. I have tried multiple times to restart and try different USB's to no avail. I have tried a bog standard keyboard and mouse and even a PS2 slot keyboard and non of this has worked.

Any help on what I can do without losing all of my data?

**UPDATE**

I found a solution that worked for me. If you try this, hopefully it will work!

"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"

Windows for home | Previous Windows versions | Windows update

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Anonymous
2013-10-19T09:31:32+00:00

Hi guys, 

I have found a solution to the problem via a person from another forum with the same issue. All credit goes to him for finding this out. If you try what he says it should work fine. It did for me

"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"

Hope it works for you all!

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  1. Anonymous
    2013-11-01T23:00:32+00:00

    "Something is wrong with Wndows 8...".   That's the understatement of the year.  It needs to be put down like old Yeller.

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  2. Anonymous
    2013-10-31T10:31:15+00:00

    Jesus Christ, actually i contacted Logitech first. no new driver, no solution.

    But i have now deleted the usb 3,0 driver and the Logitech software and driver........and now my mous and nearly all functions on my keybord works

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  3. Anonymous
    2013-10-31T06:31:22+00:00

    I would check with Logitech if there is an updated software

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  4. Anonymous
    2013-10-30T11:31:52+00:00

    Yes, many times. It does not Work.

    Windows keep installing a wrong USB driver. USB 3,0, but i don't have USB 3,0 on my PC.

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