i can't change my password
Did not receive the Microsoft Account Verification Code
I am requested to verify my account, I insert the correct e-mail address for the verification, I am then requested to insert the code that I will receive via e-mail. I never get a code, I have been waiting 3 weeks for this code. does anybody have an answer to this problem ?
Original Title: Windows 8 Verification
Windows for home | Previous Windows versions | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
71 answers
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Anonymous
2014-09-02T03:12:08+00:00 -
Anonymous
2014-09-17T02:03:26+00:00 Hi all,
Thank you so much for posting your query on this forum.
I would like to know – Did you try contacting the Microsoft Account Support Team as suggested in my previous post?
If not, please try that and they should be able to help you in fixing this issue. You may also contact the Microsoft Chat Support from the link given in my first post on this thread.
Hope this is helpful.
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Anonymous
2014-07-29T23:56:33+00:00 I am requested to verify my account, I insert the correct e-mail address for the verification, I am then requested to insert the code that I will receive via e-mail. I never get a code, I have been waiting 3 weeks for this code. does anybody have an answer to this problem ?
Original Title: Windows 8 Verification
My Microsoft Account Verification Code, is being send, to an cell phone, that is not my cell phone any more.
And I cannot actualize my information, without the Verification code.
What can I do?
Seems to send the verification code to all the alternate contact methods. I don't know if it allows multiple cell phone number but Maybe you could add a 2nd email account. Or call your old phone number and ask for the code with a small explanation :)
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Anonymous
2015-02-02T07:56:51+00:00 Hi,
The email address that you've mentioned in the post is a phishing scam.
Since your account has been hacked; please refer to the link:
http://windows.microsoft.com/en-us/windows/outlook/hacked-account
For better reporting of spams/phishing I'd suggest you to refer to the link provided below:
http://windows.microsoft.com/en-US/windows/outlook/abuse-phishing-junk-email
Do update us about the status of issue.
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Anonymous
2017-05-07T14:22:17+00:00 Every time i have to troubleshoot issues concerning Microsoft issues, I waste multiple hours maybe even a whole working day with one single problem.
Your freaking onedrive webapp is not sending out the account recovery code. I'm trying to login from a vpn location and your freaking app is not letting me in. From my local pc I can login. When I use VPN, Microsoft will gracefully detect 'unexpected' things and asking me to confirm account with a code which is never being sent out. I'm trying since several hours to login to my own account to access my own files !!!!! I just want to save them and never use Microsoft again anymore, it's my last service from Microsoft and byebye !
Oh how I wish Microsoft would've never existed !
Of course there is no solution for my problem, I just have to wait until it's fixed (and screw myself until then).
This whole forum is full of gibberish, support personnel not understanding users and vice-versa, no value here.
Never ever use Microsoft.