Downloaded this last week handy to have.
Nokia Software Recovery Tool
Use the Nokia Software Recovery Toolto recover your
phone if you have software or software update problems. If your phone is
not responding, it appears to be stuck or is not starting you can try
to recover it at home before initiating a repair.
**Link updated 9/21/2016
Windows for home | Other | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2014-02-05T14:15:12+00:00 -
Anonymous
2014-02-05T14:35:59+00:00 Finally, a tool to fix Spinning Gears of Lumia! :smileyhappy:
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Anonymous
2014-02-09T18:17:06+00:00 you shouldn't need to use software to "Update" to the lastest version. that is rolled out automatically when it is available for your product code. so if you are asking in case your particular device has not been pushed the update, then proabably not. as if your product code had an update available, it would have pushed already.
not able to go backwards in firmware....with this software.
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Anonymous
2014-02-07T08:28:40+00:00 You are always offered to install the latest version available for your phone, which means in your case you already have it.
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Anonymous
2014-02-05T14:44:37+00:00 Here's the FAQ link for the tool (with basic prerequisites):
http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987
bear in mind that this tool will delete all the user data from your phone, so it should be used with caution.