Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2014-01-12T22:52:15+00:00

    Thank you sooooooo much!!! this saved me the hassle of wiping out my PC. touchscreen works like a charm now!!!

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  2. Anonymous
    2014-01-11T21:22:05+00:00

    I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

    1. Go to the Control Panel.
    2. Go to Troubleshooting (you may have to search for it)
    3. Click Hardware and Sound
    4. In the Device section, click Hardware and Devices
    5. Have the wizard scan your computer for hardware issues.
    6. Let the computer fix whatever issues you had.

    In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

    UPDATE:

    The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

    It Worked!

    Thank you! Since the upgrade to WIN 8.1 my touch screen just stoped working, and I"ve been looking for a solution for so long... Some how that simple one worked perfectly.

    Saved me a lot of trouble. Thanks!

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  4. Anonymous
    2014-01-02T01:44:20+00:00

    it is not a problem as such...it is a power saver feature....so if you go in device manager under human interface devices, right click on the usb input device, then click on properties, under the power management tab, untick the option that allows the computer to turn off the driver to save power...check both of the usb input devices for this...

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