Weather gadget not working- Cannot connect to service

Anonymous
2013-01-14T14:07:43+00:00

original title: Weather gadget not working !!

I have Windows 7 Ultimate 64 - bit and my weather gadget is not working, it is displaying a message "Cannot connect to service .

I have also tried by turning off firewall and antivirus but it still don't works for me .

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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T09:19:57+00:00

Update:

Microsoft has DISABLED the weather and currency gadgets via a recent Security Update, due to concerns over the vulnerability associated with these gadgets running on your computer. You can read more about it here: http://support.microsoft.com/kb/2719662 . Adjusting your computer's settings and all these other "suggestions" people are making, will NOT work. The function has been REMOVED from the operating system. It has also been removed from the Windows 8 operating system. There are "theorists" that either agree that there is a security issue within the gadgets or Microsoft just does not want to support gadgets (usually third party software) and thus, has disabled them in Windows 7 and eliminated them in Windows 8.

Thanks to DaveNYC for the Info. Spread the word because many people are facing this problem just like you.

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Anonymous
2015-05-29T15:03:04+00:00

To all having this problem, the following worked for me:

After eading all kind of solutions, I changed the config.xml file according instructions and then I got connected but only to my own location (in my case Amsterdam). Tried everything else, no results, till I only give the exact zip code for the place I like to see the weather in the search menu and guess it worked, then I did the same on my computer in Greece (via teamviewer) and there it worked as well.

I hope it will help you as good as it did for me.

Ron

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  1. Anonymous
    2015-05-08T09:35:36+00:00

    Nonsense, since after first Win Update it won't work again!

    Instead DO as I wrote in this Forum already March 1, 2015:

    a) it works, so it's not nonsense;

    b) it has nothing to do with Windows Updates, once the problem has been triggered.

    The sound of you polishing your ego is getting very tiresome!

    Your "brilliant" fix is merely a special case of a solution posted earlier by several other people.

    The root cause is that the gadget software insists on refreshing the config.xml file at least every 72 hours. The filename is hard-coded into the program and the file is no longer available, so the problem is intractable.

    Fiddling your clock can also have unexpected (and unwelcome) consequences. If you have logging that depends on the entries being in strict time order, or run one of several programs that watch the clock and disable themselves if time is running backwards (presumably to extend the license or trial period).

    Making the file read-only is completely superfluous!

    So why don't you stop insulting anyone who doesn't see the world through your ego?

    T.

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  2. Anonymous
    2015-05-08T06:28:26+00:00

    original title: Weather gadget not working !!

    I have Windows 7 Ultimate 64 - bit and my weather gadget is not working, it is displaying a message "Cannot connect to service .

    I have also tried by turning off firewall and antivirus but it still don't works for me .

    I found this fix on another forum and it is easier than anything else 

    ("Gadgets have been discontinued", "Microsoft has discontinued gadgets" and so on)!

    Here how you fix this issue:

    Go to "C:\Users\USERNAME\AppData\Local\Microsoft\Windows Live\Services\Cache", open "Config.xml" (RMB -> Edit) and save it (File -> Save) without doing any changes. OR remove one little character and replace it back exactly as you found it then save changes.

    After 10-20 seconds restart the gadget!

    Nonsense, since after first Win Update it won't work again!

    Instead DO as I wrote in this Forum already March 1, 2015:

    "This morning I simply changed the Date on the config.xml, to 2017, and then set the Attribute READ ONLY on the file, and it's still working ..."

    And i haven't touched that file since then = March 1, and it's still working today May 8, 2015.

    Go to:

    C:\Users\YourWindowsUserName\AppData\Local\Microsoft\Windows Live\Services\Cache\Config.xml

    Just change the date in your computer to be Year 2017 (or ANY year in the Future!), then Open and RE-save the config.xml, and then set the date back again to the correct date.  No need to change anything inside the config.xml to RE-save it!

    And to set Attribute just rightclick the config.xml, chose Properties, and Click Read-Only, click OK.

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  3. Anonymous
    2015-05-08T04:35:47+00:00

    This fix still works however the locations posted are incorrect.

    Use these:

    %localappdata%\microsoft\windows live\services\cache\config.xml

    %localappdata%\microsoft\windows sidebar\cache\168522d5-1082-4df2-b2f6-9185c31f9472

    %localappdata%\microsoft\windows sidebar\settings.ini

    Please be aware that the working part of this is refreshing the "date modified" of config.xml.

    The other two files suggested do not contribute to the gadget's restore, and there is no need for that second, "working" machine (user account, that is). There is no such thing as a working or non-working copy of config.xml. The only working or non-working part is the "date modified".

    When applying that fix, start with config.xml and wait for about 1-2 minutes. That alone will do. Next time the gadget stops working, and it will, don't copy the file, but refresh the date modified by right-clicking the file, choosing "edit" and saving with no changes. That alone will work, too.

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