Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Anonymous
2013-01-07T15:14:36+00:00

Hi getting above message with device manager for this hardware TSSTcorp CD/DVDW TS-H653N ATA

Ive tried running the Microsoft trouble shooter but this doesn't help any ideas? Running Windows 8 thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-01-09T01:56:15+00:00

Can you check the following registry key?:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

At that registry key, in the right window, is there, under "Name", either an UpperFilters or LowerFilters value?

If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?

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  1. Anonymous
    2013-07-05T17:58:25+00:00

    Hello Sir,

    I'm also getting same error notification but with keyboard driver. l'm using MacBook pro 8.1 & windows 8(64 bit) with bootcamp. Bootcamp drivers are not working.  I'm now using onscreen  keyboard .

    Please Help Me.

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  2. Anonymous
    2013-07-03T02:57:05+00:00

    Hi rupeshnamdev,

    First try removing the PxHelp20 value:

    Double-click Lowerfilters and, under Value data, remove PxHelp20 > OK

    Create a System Restore Point beforehand and restart the computer afterward.

    If the problem still exists then try removing the GEARAspiWDM entry:

    Double-click UpperFilters and, under Value data, remove GEARAspiWDM > OK

    Create a system restore point beforehand and restart the computer after.

    However, if you have an application that uses the GEARAspiWDM, such as iTunes, just install the latest version of Gear drivers (4.020.5) and make no change to the registry:

    http://www.gearsoftware.com/support/drivers.php

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  3. Anonymous
    2013-07-02T13:21:25+00:00

    in upper filters - GEARAspiWDM

    and in lowerfilters PxHelp20

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  4. Anonymous
    2013-06-19T23:20:47+00:00

    mines has

    GEARAspiWDM

    what should i delete?

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