Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Anonymous
2013-01-07T15:14:36+00:00

Hi getting above message with device manager for this hardware TSSTcorp CD/DVDW TS-H653N ATA

Ive tried running the Microsoft trouble shooter but this doesn't help any ideas? Running Windows 8 thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-01-09T01:56:15+00:00

Can you check the following registry key?:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

At that registry key, in the right window, is there, under "Name", either an UpperFilters or LowerFilters value?

If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?

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  1. Anonymous
    2017-12-14T19:32:52+00:00

    Can you check the following registry key?:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

    At that registry key, in the right window, is there, under "Name", either an UpperFilters or LowerFilters value?

    If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?

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  2. Anonymous
    2017-09-04T05:47:42+00:00

    Can you check the following registry key?:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

    At that registry key, in the right window, is there, under "Name", either an UpperFilters or LowerFilters value?

    If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?

    There is neither of the two filter values present in the registry key.

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  3. Anonymous
    2017-08-26T16:51:41+00:00

    The Problem with the computer I had is gone.

    Then I install Gear, should I have the registry value deleted?

    I will be super careful, as the PC I am fixing, is not mine. And that person's personal files are on the computer.

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  4. Anonymous
    2017-08-25T01:57:30+00:00

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) on Windows 10

    Is there any help?

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