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Since resolving an issue with my ATI Video Driver recently, I have started getting the following errors, once a day, which cause my system to restart unexpectedly.
I believe this to be a driver issue, even though it looks like a hardware issue.
When it happens, I am usually watching TV on it via my XBOX Media Center Extender.
Event ID 20 - WHEA-Logger
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor APIC ID: 0
The details view of this entry contains further information.
My Computer is a Dell XPS 7100 with an AMD Phenom II X6 1045T Processor and ATI Radeon HD 5700 Series graphics adaptor.
All Dell diagnostics run cleanly and successfully.
Can anyone advise what to do to investigate further please?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hello guys with same problems ok ! I think I found out the problem now to help all of you now !! do this its easy to do by going into device manager and find all AMD on your system and right clicking it to update all drivers for all AMD make sure you do this now please b/c I had to do this now myself so hope this works for you guys here now !!!!
Hi everyone, ive got the same problem since the creators update of Windows 10.
Turning off Fast Start seemed to help first but unfortunately after a while my computer just rebooted again.
I have the same problem, that starts after the Fall Creators Update.
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Why isn't Microsoft taking this into consideration? What's up with them?
15 days later, the problem continues.
From the alternatives presented, I found it most promising to use AMD's driver cleaning tool and reinstall everything (mainly the chipset). I was two and a half weeks without the error in the Windows log (although the computer mysteriously restarted once in that time, where nothing was recorded).
Today, it happened again. So I reinstalled the BIOS to see if it had any effect.I'll come back here if it does not work.
But what stays is the feeling of not having anyone looking at us (who at least know how to look at the Windows event viewer) and by so many who may be going through the same problems without even knowing why, while Microsoft, AMD and motherboards manufacturersdo nothing for the solution.
Facts:
